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One Hit Wonder
April 23, 2023
Answered

help needed

  • April 23, 2023
  • 1 reply
  • 16 views

I started deezer two days ago and had a free trial that was up in May now It’s telling me to subscribe only this time I have to pay for it which unfair because it clearly says I have a free trial until May is there anyway that you could give me back my free trial 

    Best answer by Yula

    Hello @Ryan Dior, please contact our Costumer Care team directly here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They can help you understand what happened with your subscription. 

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    April 25, 2023

    Hello @Ryan Dior, please contact our Costumer Care team directly here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They can help you understand what happened with your subscription. 

    (She/her) add your pronouns to your signature!