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help needed

  • April 23, 2023
  • 1 reply
  • 7 views

I started deezer two days ago and had a free trial that was up in May now It’s telling me to subscribe only this time I have to pay for it which unfair because it clearly says I have a free trial until May is there anyway that you could give me back my free trial 

Best answer by Yula

Hello @Ryan Dior, please contact our Costumer Care team directly here: 

https://support.deezer.com/hc/en-gb/requests/new

They can help you understand what happened with your subscription. 

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Yula
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  • April 25, 2023

Hello @Ryan Dior, please contact our Costumer Care team directly here: 

https://support.deezer.com/hc/en-gb/requests/new

They can help you understand what happened with your subscription. 


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