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help me


Hello, I subscribed at the beginning of the month to Deezer Premium, and today I upgraded my subscription to Deezer Family from Apple, but my subscription to the application has not upgraded.

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2 replies

  • Author
  • Runaway Baby
  • 1 reply
  • April 3, 2023

Hello, I subscribed at the beginning of the month to Deezer Premium, and today I upgraded my subscription to Deezer Family from Apple, but my subscription to the application has not upgraded.

thx


Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • 3225 replies
  • April 12, 2023

Hello @its'yap yap, please contact Costumer Care directly and they will be able to activate the subscription for you. 

Here is the link: https://support.deezer.com/hc/en-gb/requests/new