help me

  • 3 April 2023
  • 2 replies
  • 9 views
I
Rank

Hello, I subscribed at the beginning of the month to Deezer Premium, and today I upgraded my subscription to Deezer Family from Apple, but my subscription to the application has not upgraded.

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2 replies

I
Rank

Hello, I subscribed at the beginning of the month to Deezer Premium, and today I upgraded my subscription to Deezer Family from Apple, but my subscription to the application has not upgraded.

thx

Yula
Rank
Userlevel 7
Badge +10

Hello @its'yap yap, please contact Costumer Care directly and they will be able to activate the subscription for you. 

Here is the link: https://support.deezer.com/hc/en-gb/requests/new

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