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One Hit Wonder
August 11, 2026
Answered

Free Premium. Support for Ukrainian people

  • August 11, 2026
  • 23 replies
  • 249 views

Yesterday my premium was stopped, and that's really sad😢 

Will it be automatically extended?

Best answer by Alfredo.Deezer

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

23 replies

Roadie
August 11, 2026

Ty for 4 years of free premium, which is what, around 200 bucks but it would've been nice to warn people in advance instead of rug pulling music away. To me it happened when I was in the middle of nowhere, with friends, 50 gb of pre-downnoaded music and barely working internet for few days. And it's not even a matter of money, it's a matter of decency. Fortunately I had a good chunk of my music stored both in deezer and as mp3. 

Noam Asulin
Superuser
Bezi since 2017
August 11, 2026

According to the Deezer official page it is still available in Ukraine . Stay safe 💜

 

https://support.deezer.com/hc/en-gb/articles/115002456825-Deezer-Free

I didn't find such information there. But the fact is that for Ukrainian users with old accounts, the Premium subscription has disappeared.

Maybe someone from Dezeer can respond on that matter . 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Guitar Hero
August 11, 2026

According to the Deezer official page it is still available in Ukraine . Stay safe 💜

 

https://support.deezer.com/hc/en-gb/articles/115002456825-Deezer-Free

I didn't find such information there. But the fact is that for Ukrainian users with old accounts, the Premium subscription has disappeared.

Maybe someone from Dezeer can respond on that matter . 

I think you are not understand a little bit)))

Roadie
August 11, 2026

Hello. Why did my subscription renew today and now I need to activate premium again??

Alfredo.Deezer
Community Manager
Community Manager
August 11, 2026

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

DeemanUAAuthor
One Hit Wonder
August 11, 2026

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

Thank you very much for the very quick resolution. Peace to you and your family.❤️

Roadie
August 11, 2026

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

Hi. I have the same problem. I logged out and logged back into my account, but nothing happened.

Roadie
August 11, 2026

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

Hello, could you please tell me how to get my free Premium for Ukrainians back? I thought that free premium for ukrainians was cancelled forever, so decided to start free trial of premium for one month. should i cancel this subscription or just let it be? thanks!

Guitar Hero
August 11, 2026

Hi everybody! This issue has been fixed already.

Thanks! 🙏 

Thanks) It is very important for us) 

Roadie
August 14, 2026

Hello, I have the same problem, the same thing happened to my account recently, can you please check?