Fees

  • 14 October 2022
  • 2 replies
  • 35 views

Hello ... I am surprised now with the deducted fees from my credit card 

How to change & increase it from EGP 49.99

to USD 10.99 without informing me ?!??!!!!!


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2 replies

Same story here .. what a shame and unrepeatable action 

Userlevel 7
Badge +7

Hey @Boucky @Mohamed Elwalily communications regarding the price increase were sent on the 31st August.
I understand that you’re frustrated about it. And first of all, I wanted to say thank you for supporting Deezer.

The reason that we’ve done it is simple - we want all of our users to have access to HiFi by default. We also want to be able to pay artists more and support the industry better. And we want to be able to continue to bring our listeners like you the music and podcasts they want, no matter if it’s your personal Flow or one of our many different channels, compilations or playlists..

We hope that you decide to stick around with us. We appreciate and value you, not only as a customer, but as a music listener and podcast fan.
Thanks