Hello,
I have had a running family subscription at Deezer and Deezer got paid via paypal on a monthly basis. They just deducted it from my PayPal account. As far as I am concerned it was working fine and all were happy.
Suddenly, this Month in March, I was downgraded to Deezer “Free” and was informed my subscription had ended. Now I received the offer to re-subscribe, but at a higher price. 16,99€ versus 14,99€ before.
I read about the price increase, but that it would only be for new customers.
I feel like being cheated on, as I was a loyal customer and always paid my bill. I feel inclined to switch service. I never got a note that my service would expire.
Does anybody else experience the same?
