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Gel3000
One Hit Wonder
May 26, 2023
Answered

family plan

  • May 26, 2023
  • 1 reply
  • 37 views

I upgraded to the family plan on my iPhone but it will not show up in my Deezer app. The Deezer app still shows that I am using Deezer premium and I cannot listen to music on more than one device at a time. Please help!

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    Best answer by Leonídia.Deezer

    Hi @Gel3000,

    Sorry to hear that you have that issue. To be able to help in your situation will need sensitive/personal details so I suggest that you contact our Deezer support.

     Thanks

    1 reply

    Leonídia.Deezer
    Community Manager
    Leonídia.DeezerAnswer
    Community Manager
    June 5, 2023

    Hi @Gel3000,

    Sorry to hear that you have that issue. To be able to help in your situation will need sensitive/personal details so I suggest that you contact our Deezer support.

     Thanks

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