family plan

  • 26 May 2023
  • 1 reply

I upgraded to the family plan on my iPhone but it will not show up in my Deezer app. The Deezer app still shows that I am using Deezer premium and I cannot listen to music on more than one device at a time. Please help!


Best answer by Leonídia.Deezer 5 June 2023, 16:17

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Userlevel 7
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Hi @Gel3000,

Sorry to hear that you have that issue. To be able to help in your situation will need sensitive/personal details so I suggest that you contact our Deezer support.