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One Hit Wonder
Author Sheneka Shanae
One Hit Wonder
April 30, 2022
Answered

family plan

  • April 30, 2022
  • 2 replies
  • 54 views

My wife purchased the family plan and I'm under her subscription and Im still on free Deezer can't access anything on my account

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    Best answer by Jaime.Deezer

    Hello @Author Sheneka Shanae I have updated your account in the system and you should be able to enjoy your Family subscription.
    Please log out and login again and let us know if it is working now.
    Thanks :)

    2 replies

    Anonymous
    April 30, 2022

    Hey @Author Sheneka Shanae 

    Did your wife receive a confirmation by email that you are now a member of her family subscription?

      Jaime.Deezer
      Community Manager
      Jaime.DeezerAnswer
      Community Manager
      May 1, 2022

      Hello @Author Sheneka Shanae I have updated your account in the system and you should be able to enjoy your Family subscription.
      Please log out and login again and let us know if it is working now.
      Thanks :)

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