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failed payment

  • October 29, 2023
  • 1 reply
  • 68 views
G
One Hit Wonder

Is my music safe for 5 days ? My subscription ran out today but I can't pay it until Thursday which is 5 days time. Will I lose my account ? Any help much appreciated 🙂

Best answer by awesomemac

Hi,

If you are unable to pay your subscription, no worries!

You Deezer Premium will change to Deezer Free. You will lose all the benefits of Deezer Premium (offline, skipping songs, HiFi quality and more), but all your favorite artists, songs and playlists will still be there.

And if you pay on Thursday, everything will still be there.

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1 reply

awesomemac
Superuser
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  • awesomemac
  • Superuser
  • Answer
  • October 29, 2023

Hi,

If you are unable to pay your subscription, no worries!

You Deezer Premium will change to Deezer Free. You will lose all the benefits of Deezer Premium (offline, skipping songs, HiFi quality and more), but all your favorite artists, songs and playlists will still be there.

And if you pay on Thursday, everything will still be there.

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement