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One Hit Wonder
Mary Cronin
One Hit Wonder
July 21, 2022
Answered

double payment

  • July 21, 2022
  • 1 reply
  • 96 views

Hello,

I’m hoping you can help me. Over the past few years I’ve noticed I’ve been charged twice for my deezer subscription when I should only be paying £12.99 for one. Please would you look into this?

Many thanks

Mary 

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      Best answer by GropplerZorn

      Hi @Mary Cronin 

      The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

      I would suggest that you contact deezer support and open a ticket so that someone can look at your billing history and help you to get this resolved.

      G

      1 reply

      GropplerZorn
      Superuser
      GropplerZornAnswer
      Superuser
      July 21, 2022

      Hi @Mary Cronin 

      The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

      I would suggest that you contact deezer support and open a ticket so that someone can look at your billing history and help you to get this resolved.

      G

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