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One Hit Wonder
Nov 12, 2026 7:36 PM UTC
Question

double charging the subscription

Soo, from january 2026. I am getting double charged for subscription for deezer premium, i wrote the apple support and the deezer one but they redirected me to ape who declined my refunds or answers of any kind to why this is happening, does anyone have the same problem?

3 replies

awesomemac
Superuser
Superuser
Nov 12, 2026 9:52 PM UTC

Isn't it possible that you accidentally took out a subscription with both Deezer and Apple?

And have you tried to send in a request?

https://support.deezer.com/hc/en-gb/requests/new

GropplerZorn
Superuser
Superuser
Nov 13, 2026 6:15 PM UTC

First off, I think it's wild that you’ve let this go for almost a year.

I also agree with ​@awesomemac that you likely have a double subscription.

My advice would be to cancel your subscription through the Apple App Store. You're not going to get a refund, but at least you're not going to continue to pay them.

If your subscription continues as normal, then you have a valid subscription through Deezer, and you can continue with that. That is your smarter move anyway, because then you don't pay the Apple surcharge for subscribing through the App Store.

Best of luck.

Deezer Legend
mikitajloAuthor
One Hit Wonder
Nov 13, 2026 6:59 PM UTC

I have tried but they all just turned me down, i have checked for souble subscription and it doesnt exist, only 1 device, 1 subscription