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Deezer withdrew money for a year subscription, but I didn’t order it

  • November 3, 2024
  • 2 replies
  • 22 views

Why did Deezer withdrew money for a year subscription without my consent? I have been paying for a monthly subscription and now suddenly Deezer withdrew a year amount. How to get my money back and cancel it?

 

 

Best answer by awesomemac

Hi @Yumi999,

We’re all Deezer users her and we can’t take a look at your account.

Please contact Deezer Support for more information:

https://support.deezer.com/hc/en-gb and send in a request:

https://support.deezer.com/hc/en-gb/requests/new

Of chat tomorrow.

 

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awesomemac
Deezer Legend
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  • Deezer Legend
  • 1650 replies
  • Answer
  • November 3, 2024

Hi @Yumi999,

We’re all Deezer users her and we can’t take a look at your account.

Please contact Deezer Support for more information:

https://support.deezer.com/hc/en-gb and send in a request:

https://support.deezer.com/hc/en-gb/requests/new

Of chat tomorrow.

 


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  • Lover
  • 26 replies
  • November 3, 2024
Yumi999 wrote:

Why did Deezer withdrew money for a year subscription without my consent? I have been paying for a monthly subscription and now suddenly Deezer withdrew a year amount. How to get my money back and cancel it?

 

 

@Yumi999 You need to contact customer support for a refund if you didn’t order the subscription. You can also let your bank know about the sale to see if they can help.

 

https://support.deezer.com/hc/en-gb


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