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Deezer premium

  • 29 December 2022
  • 4 replies
  • 67 views
4
Rank

I got the 5.99 for 12months of deezer but it saying my renewal date will be next month? 

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Best answer by dee_dirk 29 December 2022, 16:17

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4 replies

dee_dirk
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Hey @420alien 

Have you booked the annual subscription to the correct account? The best thing to do is to contact support so that this can be checked:
→ https://support.deezer.com/hc/requests/new

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Johnathan.Deezer
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Userlevel 5
Badge +6

Thanks for your help @dee_dirk!  =) 

JohnathanF
4
Rank

It was an offer through my email, I clicked the link via the email unless the email was a scam? But I don't understand how it would renew my deezer premium, the email stated it was a deal (I think for Christmas) is that you get 5.99 for 12months but when I checked it was only for a month? Does deezer do these kind of deals? 

Jaime.
Rank
Userlevel 7
Badge +7

Hey @420alien as our Deezer legend @dee_dirk mentioned previously, please contact our Deezer Support Team and one of our agents will be able to help with your request.
Thanks

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