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Answered

Deezer premium

  • December 29, 2022
  • 4 replies
  • 74 views

I got the 5.99 for 12months of deezer but it saying my renewal date will be next month? 

Best answer by Anonymous

Hey @420alien 

Have you booked the annual subscription to the correct account? The best thing to do is to contact support so that this can be checked:
→ https://support.deezer.com/hc/requests/new

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4 replies

  • 0 replies
  • Answer
  • December 29, 2022

Hey @420alien 

Have you booked the annual subscription to the correct account? The best thing to do is to contact support so that this can be checked:
→ https://support.deezer.com/hc/requests/new


Johnathan.Deezer
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Thanks for your help @dee_dirk!  =) 


  • Author
  • Runaway Baby
  • 1 reply
  • January 7, 2023

It was an offer through my email, I clicked the link via the email unless the email was a scam? But I don't understand how it would renew my deezer premium, the email stated it was a deal (I think for Christmas) is that you get 5.99 for 12months but when I checked it was only for a month? Does deezer do these kind of deals? 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5244 replies
  • January 8, 2023

Hey @420alien as our Deezer legend @dee_dirk mentioned previously, please contact our Deezer Support Team and one of our agents will be able to help with your request.
Thanks