I've tried to resubscribe to deezer premium but it won't let me I've tried online and on the app but still unsuccessful, does anyone know how to resolve this issue please?
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Userlevel 7
+7
Hello
Do you have access to that account?
Thanks
Yes I do but it won't let me activate my automatic renewal for some reason
Userlevel 7
+7
Yes, I can see that the renewal was aborted. You’ll need to wait until the current billing cycle ends and once it turns to Free again resubscribe.
Apologies for the inconvenience.
That means I'll have to download all my 300 odd tracks again from my favourite music though doesn't it,? Or is there a way around this?
Userlevel 7
+7
Downloads will remain.
However, I recommend to contact our Deezer Support Team and ask one of our agents if there is any way to resubscribe before the period ends..
Thanks
Hi there 1 more question how much is it for a full 12 month premium subscription please
Userlevel 6
- Deezer Legend
- 152 replies
-
13 May 2022
Hi
Have a look here. https://www.deezer.com/en/offers .
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