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One Hit Wonder
February 23, 2021
Answered

Deezer in Trinidad and Tobago

  • February 23, 2021
  • 22 replies
  • 453 views

Are there any current plans to launch Deezer in Trinidad and Tobago? T&T is currently the only English speaking Caribbean country where Deezer has yet to launch its services.

Best answer by Rudi

Hey @joshuarshah 

Thanks for your patience.

We're continuously working to reach more countries with our service! But there are no plans for your country at this very moment. We'll keep you updated with our progress! :pray_tone2:

22 replies

Rudi
Ultimate Superstar
RudiAnswer
Ultimate Superstar
March 6, 2021

Hey @joshuarshah 

Thanks for your patience.

We're continuously working to reach more countries with our service! But there are no plans for your country at this very moment. We'll keep you updated with our progress! :pray_tone2:

Iz Boos
Guitar Hero
Guitar Hero
April 19, 2021

Hi,

 

I’m trying to find “Trinidad” on list of countries but Deezer left it out.

 

Can Deezer fix that?

Tune from tunesville.
Jaime.Deezer
Community Manager
Community Manager
April 23, 2021

Hey @Iz Boos I can confirm that it is not is the list of countries at the moment.
Where you able to see the country on the list before?
Thanks 

Iz Boos
Guitar Hero
Guitar Hero
April 23, 2021

Nope.

Tune from tunesville.
Jaime.Deezer
Community Manager
Community Manager
April 25, 2021

Thanks for the information and I am sorry that your country is not on the list. We are available in 185 countries and always looking forward to expand to more. However at the moment Trinidad and Tobago will not be included.
Apologies for the inconvenience.

Roadie
June 7, 2021

I’m also from Trinidad and Tobago and this was always an issue for me as well. What’s the reason for not including our country? Simply saying “you won’t be included” is not good enough.

Jaime.Deezer
Community Manager
Community Manager
June 9, 2021

Hey @God Zeus I have asked the corresponding team if there is an update and as soon as I hear back from them I’ll let you know.
Thanks :)

Guitar Hero
January 3, 2022

I've been a paying Deezer subscriber for over 5 years and I'm in Trinidad and Tobago. Deezer placed me in Jamaica and the music selection is fine. I get local and regional music, not so much Latin music as the other community post about Trinidad and Tobago mentioned.

However, I'd like to try HiFi Family and I can't switch to that plan because my payment method (PayPal) is from Trinidad but my Deezer country is Jamaica.

I understand not having resources to manage another Caribbean country, even though Caribbean islands with smaller populations are listed, but can you add Trinidad and Tobago to the list to allow for payment method matching? We can be bundled in with Jamaica's music management.

Guitar Hero
October 25, 2022

Well you’d be lucky to still have the service. A couple weeks ago the service canceled my subscription that I have been using for many years without any issue whatsoever. I am pretty sure I was able to access the service from Trinidad and Tobago. I honestly could not remember that is was unavailable. As someone mentioned above I did realize at some point that my country was recognized as Jamaica. Not sure I put Jamaica as my country. I doubt. They have now informed me that the service is unavailable in Trinidad and Tobago. In any event it is passing strange that one of the larger economies of the Caribbean does not have access to this service. Very very strange to say the least. 
 

I love the service and I am quite disappointed and annoyed by this time of events. I maintain it makes ZERO sense that Trinidad is excluded given it’s economic size and similarity to the countless other Caribbean nations which have access. 
 

Deezer should fix this. Their competitors are on this market and see no reason why they should not be. 

Iz Boos
Guitar Hero
Guitar Hero
October 25, 2022

Yeah I got hit with the SAME thing. I was confused when I was told how the app assumed that I was from Jamaica. Steups

Tune from tunesville.