Skip to main content
One Hit Wonder
Micros49
One Hit Wonder
June 6, 2022
Answered

deals

  • June 6, 2022
  • 5 replies
  • 101 views

Deezer continues sending me deals but they say I am not eligible, they won’t say why.  I’m not paying $9.99 or $14.99 when they are offering a $5.99 deal.  What’s their problem?

 

 

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
    Best answer by Superschlumpf

    @Micros49 

    May be you get the offers for another email adress / deezer account. They won‘t work if you are using an account with different email login.

    Or may be you have used another offer in the past and now you are back on free account. Then you aren‘t able to use another promo deal with the same account. 

    5 replies

    Superschlumpf
    Superuser
    SuperschlumpfAnswer
    Deezer "Sonos Master" Legend
    June 6, 2022

    @Micros49 

    May be you get the offers for another email adress / deezer account. They won‘t work if you are using an account with different email login.

    Or may be you have used another offer in the past and now you are back on free account. Then you aren‘t able to use another promo deal with the same account. 

    [he/him] Deezer is music, but Deezer and Sonos is party !
      One Hit Wonder
      Micros49Author
      One Hit Wonder
      June 7, 2022

      I only have one email address and have never signed up for any other offer so I don’t understand why the keep sending me offers then denying me. I just don’t get it!!!

      Superschlumpf
      Superuser
      Superschlumpf
      Deezer "Sonos Master" Legend
      June 7, 2022

      @Micros49 

      Didn‘t you use the free trial period when starting your Deezer plan? Mostly the first three month are free…

      What kind of special offer are you talking about in detail?

      If you contact the support they can help and explain it to you. 

      [he/him] Deezer is music, but Deezer and Sonos is party !
      One Hit Wonder
      Micros49Author
      One Hit Wonder
      June 8, 2022

      I never signed up for anything with Deezer. 

      Superschlumpf
      Superuser
      Superschlumpf
      Deezer "Sonos Master" Legend
      June 8, 2022

      I never signed up for anything with Deezer. 

      Ok, thought you are using a free account. 
      So best would be to contact the support team and they can check the offer for you. 
      https://support.deezer.com/hc/en-gb/requests/new

      [he/him] Deezer is music, but Deezer and Sonos is party !
        TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement