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crappy service

  • May 3, 2022
  • 2 replies
  • 25 views
E
One Hit Wonder

Why does it say I need to subcribe? I am a subscriber. They take the money every month. What is wrong with my account...if not fixed it will unsubcribe in a heart beat just like I did with Netflix

Best answer by Jaime.Deezer

Hello @Extra1200 it seems there was a technical error with the renewal of your subscription and now you are on Free.
Please contact our Deezer Support Team and one of our agents will be able to help.
Apologies for the inconvenience

 

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2 replies

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • Answer
  • May 4, 2022

Hello @Extra1200 it seems there was a technical error with the renewal of your subscription and now you are on Free.
Please contact our Deezer Support Team and one of our agents will be able to help.
Apologies for the inconvenience

 

GropplerZorn
E
One Hit Wonder
  • Extra1200
  • Author
  • One Hit Wonder
  • May 4, 2022

Unfortunately at this time I no longer want your services. I have signed up for another music service. 

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