Change bank account number, not payment method

  • 14 January 2020
  • 7 replies

I'd like to change my bank account number without changing the payment method. I'm now paying with iDeal (from The Netherlands) and want to keep doing so, just from a different account. Thanks!


Best answer by Pia.Deezer 16 January 2020, 19:11

View original

7 replies

Userlevel 7
Badge +3

Hello @wouter.veldhuis.39 in that case, you please have to cancel your current Premium subscription, wait until 9th of February and the re-subscribe to Premium with the same Deezer account and the new bank account number. Apologies for the inconvenience caused.

Let me know if you need any help with that :slight_smile:

I need to change my credit card number for my monthly payment

Userlevel 6
Badge +3

Hi @chrislang !

I’ve checked your account and I can see that you have already changed your bank card number :credit_card:  for your next payment :tada:

Let us know if you need anything else,

Thanks ;)

hi there my account sais that I have failed to pay my account but it is a debit order off my account for the last 4 years ease help me fix it!!

Hey @Mark.pienaar 

Please contact support:


I have to change my credit card number for my monthly payment. I tried multiple times but I can't enter the code I get in the text message therefore I can't add my new credit card.

My card expires this December should I try again in January?

Thanks in advance!

Userlevel 7
Badge +7

Hi @Agnes Wappel I have checked in our system and you credit card change has been successful now.
If you have any further questions please let us know.
Thanks :)