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One Hit Wonder
July 5, 2024

cant sync with sonus

  • July 5, 2024
  • 3 replies
  • 36 views

I can't sync my deezer with sonus despite me paying for the subscription..sonus keeps saying upgrade your subscription to deezer, but I already have. 

 

Can you please allow my deezer account to notify sonus I have a subscription 

 

Thank you

    3 replies

    awesomemac
    Superuser
    Superuser
    July 5, 2024

    Hi @carly.riley,

    How are you using the Sonos app? iOS, Android or webapp?

    Leonídia.Deezer
    Community Manager
    Community Manager
    July 10, 2024

    Hi @carly.riley, thank you for your message.

    Could you please send us the information requested by our Super User @awesomemac?

    This will help us assist you more efficiently.

    awesomemac
    Superuser
    Superuser
    July 10, 2024

    There have been issues with Sonos, Deezer and Android.

    But I’ve been reading the comments on the Sonos Community and a few users there are telling that the issue with Sonos are over.