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One Hit Wonder
Debbie Fowler
One Hit Wonder
March 13, 2024
Answered

Cant change my credit card details

  • March 13, 2024
  • 2 replies
  • 147 views

I'm coming to the end of my 30 day trial period and need to change the credit card I originally loaded. Followed the process suggested in other posts but it does not allow me to change it when I try click onto payment method.  Please advise what I should do

I'm using an android phone 

      Best answer by Nina Nebo

       

      Hi @Debbie Fowler !

      Here is screenshot how to change or update your payment details from Deezer Help center

       

      If you was doing as explained above ,but still have problem maybe you need to clear your browser cache.

      Open your account from a PC, clear the browser cache and try updating your details.

       

      If this does not work then contact Deezer support  ➡  webform

      2 replies

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      March 13, 2024

       

      Hi @Debbie Fowler !

      Here is screenshot how to change or update your payment details from Deezer Help center

       

      If you was doing as explained above ,but still have problem maybe you need to clear your browser cache.

      Open your account from a PC, clear the browser cache and try updating your details.

       

      If this does not work then contact Deezer support  ➡  webform

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        One Hit Wonder
        Debbie FowlerAuthor
        One Hit Wonder
        March 13, 2024

        Thanks ill try that

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