We are unable to complete your transaction.
Hi
Maybe link below can help you
https://support.deezer.com/hc/en-gb/articles/213810989-Refused-Payment
All the following should be good...
- Your card has not expired, been made invalid or locked by your bank
- You have sufficient funds and are not overdrawn
- You've entered the 3-digit CVV/CVC security code correctly
- Your card can make overseas, online and recurring transactions
- You meet the requirements for a trial or promotion and have not previously subscribed
Your payment method matches the country of your subscription - I use revolut, so im not sure but never had any problems
Better contact Deezer support team .
The quickest and easiest way to contact is:
Deezer Support Chat
Speak to one of our Deezer Support representatives via Webchat between the hours of 09:30 and 17:00 GMT on weekdays and 11:00 until 17:00 GMT on weekends and they’ll be sure to get back to you. Click on the Chat With Us window, which will appear in the bottom-right corner of your screen during our office hours.
https://support.deezer.com/hc/en-gb/articles/115003864625
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.