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cannot access original account

  • 3 December 2022
  • 1 reply
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I have been struggling to access my original account. When I login the app defaults to a new account that’s not subscribed, how do I access my old profile that’s linked to family members. As admin, my family members can access their profiles. Please help 

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Best answer by Anonymous 4 December 2022, 09:52

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Hey @AmuMB 

If you are logged in with another account, it is sufficient to log out and log in again with the correct credentials. That's how it usually works.

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