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One Hit Wonder
December 3, 2022
Answered

cannot access original account

  • December 3, 2022
  • 1 reply
  • 49 views

I have been struggling to access my original account. When I login the app defaults to a new account that’s not subscribed, how do I access my old profile that’s linked to family members. As admin, my family members can access their profiles. Please help 

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    Best answer by

    Hey @AmuMB 

    If you are logged in with another account, it is sufficient to log out and log in again with the correct credentials. That's how it usually works.

    1 reply

    Answer
    December 4, 2022

    Hey @AmuMB 

    If you are logged in with another account, it is sufficient to log out and log in again with the correct credentials. That's how it usually works.