Skip to main content
Answered

cannot access original account

  • December 3, 2022
  • 1 reply
  • 31 views

I have been struggling to access my original account. When I login the app defaults to a new account that’s not subscribed, how do I access my old profile that’s linked to family members. As admin, my family members can access their profiles. Please help 

Best answer by Anonymous

Hey @AmuMB 

If you are logged in with another account, it is sufficient to log out and log in again with the correct credentials. That's how it usually works.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

  • 0 replies
  • Answer
  • December 4, 2022

Hey @AmuMB 

If you are logged in with another account, it is sufficient to log out and log in again with the correct credentials. That's how it usually works.