Why is the family subscription, auto-renewal canceled and transferred to a free plan?I am a citizen of Russia.
Best answer by Jaime.
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Hi. I started to use Deezer about 5 years ago. I lived in Russia. I moved from Russia now. I received a notification couple days ago that my subscription will be ended soon due to political situation and sanctions.
Since I don’t live in Russia anymore, will my subscription continue to function? Or what shall I do?
I’m against military operations, different invasions and wars. I can’t be responsible for government decisions. Nobody is blaming citizens of other countries for their conflicts all over the world even if they have democracy and people have more influence for their leaders. I didn’t break the law or something like this. The only reason is wrong place of birth. How can we call it? Discrimination. It’s very nice, Deezer.
Unfortunately, the moderators here leave these uncomfortable questions unanswered. Apparently, now we are not worthy not only of an account in deezer, but also of being noticed in this community (for music lovers - sarcasm) .
Евросоюз так решил. Компаниям, которые не подчинились решению, грозят вторичными санкциями, так что Deezer был обязан. Я тоже не фанат таких решений в отношении целой страны без разбора.
Тогда это надо было "продавать" своим пользователям под другим соусом и мы бы все поняли, а так это предательство.
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#1Russia did not lost access to music.
#2 Deezer lost business and user loyalty in Russia.
Now I’m getting “Deezer is not available in your country.” And apparently can’t even log in.
Meaning, the service stopped working during the already billed period.
Hi Team
Userlevel 7
+7
Hey
Thanks
I even tried to reset the password - but the email doesn’t appear in the inbox.So it’s like the account got deleted. I’m reading similar complaints from others - it looks like no one can log in in Russia.
You can do it with TuneMyMusic - if you can log in. It’s quick and easy. You can even export directly to another streaming service.
The problem is that many - or all - users from Russia can’t log in anymore - and it extends to TuneMyMusic. If you have logged in earlier, it still works, at least for a while.
You can do it with TuneMyMusic - if you can log in. It’s quick and easy. You can even export directly to another streaming service.
The problem is that many - or all - users from Russia can’t log in anymore - and it extends to TuneMyMusic. If you have logged in earlier, it still works, at least for a while.
I can’t pay for TuneMyMusic, all cross-border transactions are blocked currently. And free version is very limited. Log-in problems aside.
I don’t think the free version is very limited when you just export to CSV. Their premium features are automatic syncs and syncs to streaming services. So try exporting to CSV if you can.
I don’t think the free version is very limited when you just export to CSV. Their premium features are automatic syncs and syncs to streaming services. So try exporting to CSV if you can.
Ok, will try, thank you!
I just checked the CSVs I created yesterday - and yes, everything appears fine, with the exception of album fields in playlists. You might only have a problem if you have playlists with more than 500 tracks in individual playlists..
Well, yes. I checked several services and no one allow me to save all my information without paying for premium features.
As all of them work through some sort of API if I understand, why Deezer doesn’t simply put button “get my data” in profile, just like google do for example.
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