Can't login and setting password is overdue

Question

I’ve requested access to my Deezer artist profile. Was too late with creating a password for the specific e-mail adress/login. Now I can’t engage or complete another registration process; nor can I resend the ‘create password mail’ or login on the mail - because no password made.

Could someone help me with this. Thanks in advance!

Yula · Accepted Answer

Hello @STEEV, for this we need more info that we can not ask you in a public forum,

do you mind sending an email to our Costumer Care team, with the link to your artist page

and the email address you used for your artist page request!

You can contact them here: https://support.deezer.com/hc/en-gb/requests/new

STEEV · Answer

Hi @Yula, thanks so much for the quick reply. I’ve reached out to the CC team through provided link.

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