Answer

Billing Date Concern

Forum|Forum|3 years ago
September 24, 2022
1 reply
52 views

Jervix
One Hit Wonder

Good day!

I would like to be billed every 10th of the month for my subscription; should I resubscribe at the 10th or is there an option to change the billing date (like in Netflix) after subscribing?

Right now my Premium trial will end on October 1st. But I would like to get Family Premium. And so I cancelled the Premium renewal in favor of Family Premium. However, there is no option or I cannot find an option to get Family Premium at the moment. All it says is that I will be moved to Deezer Free, which is not available in my country, after the trial. I have already checked in app and at the website. Nothing.

Thanks!

P.s. I reside in the Philippines if it matters.

Best answer by Yula

Hello @Jervix,

For questions regarding payments, you have to contact our Support here!

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