Skip to main content
Answer

ads on premium????

  • June 21, 2023
  • 1 reply
  • 70 views
G
One Hit Wonder

Why am I paying an excessive amount of money MONTHLY and now getting pop up ads? This is how customers are lost.

Best answer by Leonídia.Deezer

Hi @General Tao, sorry to hear that you are having this kind of experience.
Possibly you have more than one Deezer account.
To solve your problem, contact our support here and send them a screenshot of the last payment.

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Leonídia.Deezer
Community Manager
Forum|alt.badge.img+6

Hi @General Tao, sorry to hear that you are having this kind of experience.
Possibly you have more than one Deezer account.
To solve your problem, contact our support here and send them a screenshot of the last payment.

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement