20% raise in subscription without any notification!


Deezer,

 

you did a 20% raise in subscription without any notification!

 

regards,

 

soon to be ex-Deezer subscriber


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7 replies

Hola @Warhoofd_9 

Any price adjustment will be announced by email. Please check the Junk Mail or Spam folder.
In which country do you live?

Nothing to be found nowhere. Did not receive any email about this. I live in The Netherlands

 

but since I have your attention: please explain this remarkably raise! 

@Warhoofd_9 

Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
By the way, I'm not a Deezer employee.

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I had the email and notification in app, just dismissed it since I thought it was general newsletter. I quite like the change since it gives us HiFi back in exchange.

@Warhoofd_9

Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
By the way, I'm not a Deezer employee.

 OK thx but if what if I want to remain at my family account without HiFi at the same rate. Do I have a choice here?

Userlevel 4
Badge +1

@Warhoofd_9

Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
By the way, I'm not a Deezer employee.

 OK thx but if what if I want to remain at my family account without HiFi at the same rate. Do I have a choice here?

No you cannot (but HiFi is great) but you can change from montly to yearly and save 25%. 

Thanks your reply but just cancelled my subscription. I don't like this kind of “improvements”

Cheers