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Guitar Hero
May 19, 2022 5:32 PM UTC

20% raise in subscription without any notification!

Deezer,

 

you did a 20% raise in subscription without any notification!

 

regards,

 

soon to be ex-Deezer subscriber

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    7 replies

    May 19, 2022 10:53 PM UTC

    Hola @Warhoofd_9 

    Any price adjustment will be announced by email. Please check the Junk Mail or Spam folder.
    In which country do you live?

    Guitar Hero
    May 20, 2022 1:59 AM UTC

    Nothing to be found nowhere. Did not receive any email about this. I live in The Netherlands

     

    but since I have your attention: please explain this remarkably raise! 

    May 20, 2022 6:49 AM UTC

    @Warhoofd_9 

    Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
    By the way, I'm not a Deezer employee.

    Hitmaker
    May 20, 2022 7:55 AM UTC

    I had the email and notification in app, just dismissed it since I thought it was general newsletter. I quite like the change since it gives us HiFi back in exchange.

    Guitar Hero
    May 20, 2022 2:26 PM UTC

    @Warhoofd_9

    Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
    By the way, I'm not a Deezer employee.

     OK thx but if what if I want to remain at my family account without HiFi at the same rate. Do I have a choice here?

    Hitmaker
    May 20, 2022 2:37 PM UTC

    @Warhoofd_9

    Premium and family subscriptions now include HiFi quality in many countries. For this reason, the subscription prices have been adjusted.
    By the way, I'm not a Deezer employee.

     OK thx but if what if I want to remain at my family account without HiFi at the same rate. Do I have a choice here?

    No you cannot (but HiFi is great) but you can change from montly to yearly and save 25%. 

    Guitar Hero
    May 22, 2022 5:22 PM UTC

    Thanks your reply but just cancelled my subscription. I don't like this kind of “improvements”

    Cheers