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162 Topics

V
Viktor

do I have any subscription on your service?
Solved

Hi. I just would like to know, have i any subscription on your service? Because, understand it by myself, so hard for me. thanks

130 1
Rank
5 months ago In: Your account and subscription
L
Loksli Torkilston

Subscription
Solved

Will i receive an alert about continuing subscription to premium+? In the future, I do not want to continue the subscription for 6.99.

130 1
7 months ago In: Your account and subscription
JhamAU1 New member

I don't know what to do on this app
Solved

Can someone please help me out with this app

74 2
7 months ago In: Troubleshooting and tips
S
Spiritual0cean

Changed email and subscription is gone
Solved

I changed my email ages ago I log out but now doesn't see me as before like I am a new customer. Which I'm not as I'm paying for my prescription help

26 1
Rank
5 months ago In: Troubleshooting and tips
J
Jared.Kloke

Relocation and Deezer
Question

Im relocating country, how do you keep your music and account without losing everything?

9 1
Rank
12 days ago In: Your account and subscription
G
gRizzle New member

Accidental change of subscription
Solved

I was recently demonstrating how awesome Deezer is to a friend and he decided to sign up; unfortunately I was still logged in at the time and so now I am receiving 30 day trial of HiFi with his paypal and he doesn't have an account. Please provide advice on how to rectify this.

111 2
Rank
4 months ago In: Your account and subscription
C
Constantin Zarecnov New member

Different currency before and after i login

Before i login the deezer i got offers in russian roubles, after i login i got prices in GBP and it's a different price. Why does this happen?

18 2
Rank
1 month ago In: Your account and subscription
L
LCYP

Sharing Family account with users in other countries
Solved

I read that the premium account costs $16.500 COP (Obviously in Colombia) and you can have up to 6 simultaneously users “with the same address”.. I want to know if I can share it with a user outside Colombia...

155 6
Rank
2 months ago In: Your account and subscription
R
Rod New member

Subscription problem
Solved

I pay Deezer direct but it's saying I'm on free subscription? I can't play my music through my sonos as it keep saying I need to subscribe, also Deezer say I'm not connected to any devices but my sonos say my add on music is Deezer!!!!! Not good might be time to go to sonos Alexa. 😡

135 2
R
7 months ago In: Your account and subscription
B
Bernadette Jackson New member

Subscription problems
Solved

Problems with my subscription

144 3
Rank
1 month ago In: Your account and subscription
M
McCauley

How do I change from Annual to Monthly Payment
Solved

I've been with Deezer for a few years now and every anniversary I get hit with a £119.88 bill. How do I change to a monthly subscription please?

129 7
Rank
5 months ago In: Your account and subscription
T
tjaccardo

Changing plans from cricket
Solved

I have cricket now but am switching to xfinity Mobile to get iPhone x, can I bring Deezer subscription with me

59 1
Rank
8 months ago In: Your account and subscription
W
Wamphster

Subscription not successful
Solved

Dear support, I made subscription on the promotion of $0.99 for three months. Made successful payment however my premium + did not update. Please assist

68 1
7 months ago In: Your account and subscription
T
Teresa Benedetti

How to get free scription?
Solved

I cant get registered for a free scription on deezer music.I m in a plan that includes deezer.

74 1
Rank
8 months ago In: Your account and subscription
T
tamsy

Vodacom deezer
Solved

Hi I just wanted to find out what to do if my account wasnt debited by vodacom and my premium subscription was turned t o a free one

46 7
Rank
1 month ago In: Your account and subscription
C
Carlos.Ortiz

Downgrading from HiFi to Premium+

I changed from HiFi to premium plus before the end of the month, it will still charge me for HiFi for the next month. It says it won't change until 2 months from now, I don't think that's right.

59 3
Rank
1 month ago In: Your account and subscription
S
savva

подписка
Solved

как отключить подписку

33 1
Rank
8 months ago In: Your account and subscription
M
msjcac

prices / offer
Solved

hello, before we renew the sub. at newyear, we are wondering if you can give a better price for the new year, or if we can get a rebate equal to the voucher for 3 months we got for Tidal Hifi. thx

64 1
Rank
7 months ago In: Your account and subscription
B
Bafforosso Groupie

Payment of €9,99 on a 0,99cents offer
Solved

Hi, I just subscribed and the confirmation email says that I will pay ,99€ but your homepage says 0,99cents for the first tree months. Can you tell me how it works? Thanks Stefano

63 3
Rank
8 months ago In: Your account and subscription
P
Pukpaa

Do you have any trial
Solved

I'm the happy subscriber at Deezer Premium. I will soon pay for the next year and have today received an email titled "Information about your Deezer premium and offer." But there is nothing in the email about the offer. If there is an offer for me, I would like to receive it very much 🙂 Yours Pu...

47 1
Rank
8 months ago In: Your account and subscription
I
izzy123

My free Deezer subscription
Solved

I have had deezer dir a long time now and I have had a free subscription and I have tried listening to my playlist and it won't let me listen to it and I have wifi. What shall I do?

65 1
Rank
8 months ago In: Your account and subscription
J
Josh Aarons

Can't subscribe
Question

Hi I’m trying to subscribe but it says it won’t subscribe me until the 1st of August but I want yo subscribe now any ideas in trying to achieve this? Cheers Josh

2 1
Rank
10 days ago In: Your account and subscription
W
watershed2100 Groupie

BMW Connect with exisiting subscription

How do I download deezer app to bmw connect? I have tried to access deezer through my car I can get as far as entering my log in details then nothing?

512 26
Rank
2 months ago In: Troubleshooting and tips
B
bbygurl95

When does a Cancellation/ Unsubscribe take into effect
Solved

hi I have a Premium account and i want to unsubcribe. when does it take into effect? As soon as i unsubcribe OR at the time of the next billing period? Thank you

220 1
8 months ago In: Your account and subscription
J
Jordaan.Family New member

Yearly - Annual Premium+ subscription / offer
Solved

Good day. I am getting a bonus at ork at the nd of the month and I would like to pay in advance for 12 months. Please advise if this will be possible. Thank you. Ansie

201 14
E
1 month ago In: Your account and subscription

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