Search: "Subscription"

AlexGodfrey New member

Switch Family profiles with Sonos

Answered

Hi, I have just taken out a Deezer Family plan so that my Wife, Son, Daughter and I can play our own music on our Sonos devices. We have several Sonos devices in our family areas. My Son and Daughter have a Sonos Play 1 each in their bedroom and I want them to be able to listen to their own music wi...

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ljubenovicgk

My Telenor subscription is not working

Answered

When I enter my Telenor code to use Premium, I receive an error an my account is still on free subscription. I've contacted Telenor support, but they say the code is fine and that I should contact Deezer support. Can anyone help?

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HashtagNiko

I was charged twice!

Answered

Hey! Last month I changed my payment method so I paid it via the apple store (12,99€), but it kinda didn‘t work, because of my bad internet connection, so I tried to pay it directly via my credit card (9,99€) and it worked. Now I can see in the balance of my credit card, that both amounts were booke...

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Maurice Stoteler

Can't subscribe to Deezer HiFi

Answered

Why can’t I get a hifi account?

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Tazz87

Cancel subscription

Answered

I would like to cancel my subscription please

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Nelly Tofel Groupie

Subscription does not work, after payment still not on

Answered

Subscription does not work, after payment still not on

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bobmartien New member

Payment for premium refused but money is gone...

Answered

Hi, So... I have an internationnal card, because of my job allow me to move a lot. I wanted to buy my premium deezer and... I can't because my card is in pounds ? --' More than that, I paid and the money is gone but i'm still "FREE". How can I get my account to be premium since I paid for it ? Or...

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Tricia Mcbride New member

Only Shuffle play with free account

Answered

I can't listen to what I want I have to shuffle play my music I don't want that

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EPAnasco

Upgrade to Family from Premium via iTunes

Answered

Thought still subscribe, I just cancelled my Premium in Apple to subscribe to Family, but with error "Not eligible to subscribe to this account" Why?

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Lizflores New member

Cricket Subscription Migration to Special Offer

Answered

I pay my deezer account through Cricket but have to change payment option.

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Lisa.Olivier

Upgrade to premium+ with Vodacom

Answered

I tried to subscribe to premium+ through Vodacom but it just says to try again later. I have tried a few more times over the past few months, but still nothing. How can I fix this?

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Niels Kunde

T-mobile subscription not working

I got deezer on my mobile I pay for it but can't activate my account my phone number is [removed to protect personal details] the code I get is not good. So help me ore I want my money back for the last 2 months

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Jordaan.Family New member

Yearly - Annual Premium+ subscription / offer

Answered

Good day. I am getting a bonus at ork at the nd of the month and I would like to pay in advance for 12 months. Please advise if this will be possible. Thank you. Ansie

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emmatrundleyx

If I cancel, until when can I keep using the subscription?

Answered

I have payed for the £0.99 deal today using a credit card. I don't want it to be reoccurring I just want this deal. If I cancel the subscription now will it still allow me to use what I have payed for or will it take it off? Need to know as it's not my card I'm using to pay, it's my grandads. And ye...

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Artyom Solomyanniy One hit wonder

Why can't I get student subscription?

Answered

When i go to subscription page, i see only this message

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William is hangry New member

UK Deezer account, customer moved from UK to AUS

Just recently moved back to Australia. How would I go about changing my subscription from UK to AUS. My current account with Apple is still based in the UK. What steps do I need to take to swap over with my subscription? Thanks

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Jacomi.Van.Heerden Groupie

Change from iOS to Android account, payment method

Answered

Hi All. I recently changed from Apple to Android (Samsung) but my payments are still on my Apple Account (which has now been closed.) How do I update my account / payment information to my Android Account? I can't seem to find an option under my Account Settings to update or change my payment in...

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fdsf234

I have subscription where is my high quality sound?

Answered

do not have permission at windows application

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Hakuo.Noda Groupie

Payment for a subscription goes more than in the price list

Answered

i take a deezer family subscription, price 3.75$. But deezer payment take away more then 3.75$ its probably 6.6$. Lets see in screenshot.

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ericht.alessandro

Two subscribtions

Answered

Once my phone was broken ( soft ware and data issue) and I ended up changed it with the new one. after that i didnt see my deezer app on screen again , so I installed the new app and subscribe it again. at the end i received double charge ( 2 subscribtions) . I ve managed to cancell it and thought...

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MsMs

Family yearly subscription

Answered

Is there any offers for family yearly subscription. I cannot find a link for family yearly subscription

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Jasonmbengue New member

Offer code for 3 months not working

Answered

Hello. I was offered a code for 3month of deezer premium but the code is not working. Can you help?

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Thibaud

How to login to a Family profile

Answered

How to connect another family profile to a deezer app on Iphone

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shitfox Groupie

Cannot be charged for the premium subscription

Answered

Hello! Yesterday Deezer failed to charge me for the premium subscription because I had no money on card which is linked to my PayPal account which is use to pay. So I've put some deposit on this card and tried to change the payment method (to the same one) - but the message "Something went wrong wit...

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Liudmila Seledtsova

Да, подписка одна на все устройства

Answered

Привет, Сегодня вышла подписка на 3 месяца на планшет. Скажите, пожалуйста, могу ли я использовать платную подписку и мой стационарный компьютер. Спасибо!

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