Search: "Subscription"

AlexGodfrey New member

Switch Family profiles with Sonos

Solved

Hi, I have just taken out a Deezer Family plan so that my Wife, Son, Daughter and I can play our own music on our Sonos devices. We have several Sonos devices in our family areas. My Son and Daughter have a Sonos Play 1 each in their bedroom and I want them to be able to listen to their own music wi...

3 days ago In: Your account and subscription

Tricia Mcbride New member

Only Shuffle play with free account

Solved

I can't listen to what I want I have to shuffle play my music I don't want that

6 days ago In: Your account and subscription

chemdg Groupie

Cricket Subscription Migration to Special Offer

Solved

I have a paid subscription through Cricket and received the notice a few times via text about the stopping of the Deezer service paid through Cricket and the migration to a payed plan with Deezer with the same rate for the initial 6-months. I would like to go ahead and move my account over, but ever...

8 days ago In: Your account and subscription

emmatrundleyx

If I cancel, until when can I keep using the subscription?

Solved

I have payed for the £0.99 deal today using a credit card. I don't want it to be reoccurring I just want this deal. If I cancel the subscription now will it still allow me to use what I have payed for or will it take it off? Need to know as it's not my card I'm using to pay, it's my grandads. And ye...

10 days ago In: Your account and subscription

HashtagNiko

I was charged twice!

Solved

Hey! Last month I changed my payment method so I paid it via the apple store (12,99€), but it kinda didn‘t work, because of my bad internet connection, so I tried to pay it directly via my credit card (9,99€) and it worked. Now I can see in the balance of my credit card, that both amounts were booke...

11 days ago In: Your account and subscription

Nelly Tofel Groupie

Subscription does not work, after payment still not on

Solved

Subscription does not work, after payment still not on

12 days ago In: Your account and subscription

Jordaan.Family New member

Yearly - Annual Premium+ subscription / offer

Solved

Good day. I am getting a bonus at ork at the nd of the month and I would like to pay in advance for 12 months. Please advise if this will be possible. Thank you. Ansie

16 days ago In: Your account and subscription

ljubenovicgk

My Telenor subscription is not working

Solved

When I enter my Telenor code to use Premium, I receive an error an my account is still on free subscription. I've contacted Telenor support, but they say the code is fine and that I should contact Deezer support. Can anyone help?

17 days ago In: Your account and subscription

Artyom Solomyanniy One hit wonder

Why can't I get student subscription?

Solved

When i go to subscription page, i see only this message

19 days ago In: Your account and subscription

William is hangry New member

UK Deezer account, customer moved from UK to AUS

Just recently moved back to Australia. How would I go about changing my subscription from UK to AUS. My current account with Apple is still based in the UK. What steps do I need to take to swap over with my subscription? Thanks

21 days ago In: Your account and subscription

bobmartien New member

Payement for premium refused but money is gone...

Solved

Hi, So... I have an internationnal card, because of my job allow me to move a lot. I wanted to buy my premium deezer and... I can't because my card is in pounds ? --' More than that, I paid and the money is gone but i'm still "FREE". How can I get my account to be premium since I paid for it ? Or...

23 days ago In: Your account and subscription

Jacomi.Van.Heerden Groupie

Change from iOS to Android account, payment method

Solved

Hi All. I recently changed from Apple to Android (Samsung) but my payments are still on my Apple Account (which has now been closed.) How do I update my account / payment information to my Android Account? I can't seem to find an option under my Account Settings to update or change my payment in...

1 month ago In: Your account and subscription

EPAnasco

Upgrade to Family from Premium via iTunes

Solved

Thought still subscribe, I just cancelled my Premium in Apple to subscribe to Family, but with error "Not eligible to subscribe to this account" Why?

1 month ago In: Your account and subscription

fdsf234

I have subscription where is my high quality sound?

Solved

do not have permission at windows application

2 months ago In: Your account and subscription

Tazz87

Cancel subscription

Solved

I would like to cancel my subscription please

2 months ago In: Your account and subscription

Hakuo.Noda Groupie

Payment for a subscription goes more than in the price list

Solved

i take a deezer family subscription, price 3.75$. But deezer payment take away more then 3.75$ its probably 6.6$. Lets see in screenshot.

3 months ago In: Your account and subscription

ericht.alessandro

Two subscribtions

Solved

Once my phone was broken ( soft ware and data issue) and I ended up changed it with the new one. after that i didnt see my deezer app on screen again , so I installed the new app and subscribe it again. at the end i received double charge ( 2 subscribtions) . I ve managed to cancell it and thought...

3 months ago In: Your account and subscription

MsMs

Family yearly subscription

Solved

Is there any offers for family yearly subscription. I cannot find a link for family yearly subscription

3 months ago In: Your account and subscription

Jasonmbengue New member

Offer code for 3 months not working

Solved

Hello. I was offered a code for 3month of deezer premium but the code is not working. Can you help?

3 months ago In: Your account and subscription

Lisa.Olivier

Upgrade to premium+ with Vodacom

Solved

I tried to subscribe to premium+ through Vodacom but it just says to try again later. I have tried a few more times over the past few months, but still nothing. How can I fix this?

4 months ago In: Your account and subscription

Thibaud

How to login to a Family profile

Solved

How to connect another family profile to a deezer app on Iphone

4 months ago In: Your account and subscription

shitfox Groupie

Cannot be charged for the premium subscription

Solved

Hello! Yesterday Deezer failed to charge me for the premium subscription because I had no money on card which is linked to my PayPal account which is use to pay. So I've put some deposit on this card and tried to change the payment method (to the same one) - but the message "Something went wrong wit...

4 months ago In: Your account and subscription

Liudmila Seledtsova

Да, подписка одна на все устройства

Solved

Привет, Сегодня вышла подписка на 3 месяца на планшет. Скажите, пожалуйста, могу ли я использовать платную подписку и мой стационарный компьютер. Спасибо!

4 months ago In: Your account and subscription

shakura63

I didn't get the free trial

Solved

i didn't get deeze for free

4 months ago In: Your account and subscription

Niels Kunde

T-mobile subscription not working

I got deezer on my mobile I pay for it but can't activate my account my phone number is [removed to protect personal details] the code I get is not good. So help me ore I want my money back for the last 2 months

4 months ago In: Your account and subscription

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