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Replies posted by dgoorevitch

72 Replies

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dgoorevitchLover

posted in Features & Feedback

Repetitive!

I don’t care anymoe. Gone to Tidal. Trying Presto music too (classical and jazz, excellent sound, better search engine)

mrhighdefjeffTiny Dancer

asked in Other devices

Gapless Playback Desktop App

We've got gapless on our mobile platforms @snaut but we've got to prepare our desktop app for it first. Rest assured, development is underway … 2 years later is development still “under way” because I’d sure like the enjoy gapless playback on PC without needing to finagle some kind of third party add on. I sympathise. I can’t run the Bluestacks version and the Desktop version at the same time and I can only use my remote control on the desktop. Tidal has gapless on my desktop, better sound too (if you have s/pdif (which you can work around with hdmi and a DAC or an optical audio splitter to DAC. Modern receivers have internal DACs (digital-analog converters)). But the phone app is a disaster. Searching is no better than Deezer there isn’t even a scroll bar to scroll through long lists. Weird. I think I’ll get a club and leopard skin, find a cave, and be happy.

mrhighdefjeffTiny Dancer

asked in Other devices

Gapless Playback Desktop App

Hello @matt0509 @Yossi Kozay Thank you for your patience. It’s taking a while but it is still on our radar so we hope that the feature will be ready very soon, Thanks! Could you define “really soon” for us please? It’s 11 months later and there’s still no gapless play on the desktop app. I’m advocating to drop Spotify in favor of Deezer among my friends, even allowing them on my family account, but lack of gapless play is in the top 3 of “reasons not to jump”, next to “I am too lazy” and “but what about my playlists?”. You’re losing out on customers, and they all remember “Deezer is subpar to its competitors” because of that. I know it’s superior, but come ON. 4 years should be enough, no? I’m a bit disappointed that they’ve promised this for a while, and then they just go radio silent until they come back and promise it again. I’m tempted to go with another service where customer service gives what they promise. Not sure if that exists but I’m goi

mrhighdefjeffTiny Dancer

asked in Other devices

Gapless Playback Desktop App

By the way, I just learned from this Reddit thread about necessary Tidal improvements that they neither offer gapless playback. I don’t think that’s true. I’ve listened to one opera all the way through and am listening to a second one now. I’m on the 17th track. There are no gaps. This issue affects opera lovers more than anyone, I think. I have to listen to opera on my desktop using Bluestacks Android emulator (download Deezer from inside Bluestacks) to hear gapless play.

dgoorevitchLover

S/PDIF playbackNot for now

UPDATE. I tried to enable s/pdif forcing on both services. There was no difference after doing that. I don’t know how Tidal does this.

dgoorevitchLover

asked in Android

How do I delete all music from my sd card?

You can do it by navigating to the favorites section and entering the downloaded music section . You will have to turn the “Downloaded” toggle off for each of the albums/playlists you wanna delete No. I think you just go under settings and click Data And Storage and click Clear All. Or if not, I’ll try rechoosing the storage location and that should erase them all. I found this out after asking the question.

dgoorevitchLover

posted in Features & Feedback

Not enough original releases

My FREE Spotify accounts have ALL the original releases I own and some more.

dgoorevitchLover

posted in Features & Feedback

Not enough original releases

posted in Android

Closing app music keeps playing in the background

The issue still happens on Xiaomi Poco F3. I tried to disable app notifications, restricting background activity and pausing the song before swiping to close the app but still it runs in the background and starts playing music at random times. Try Music > Settings > Offline mode. See if that works.Andother possibility is signing out. It would probably work but I suspect it would be inconvenient to sign in all the time. But maybe you can sign in with your fingerprint and sign out manually. That would ease the burden.

dgoorevitchLover

asked in Android

Uninstalled app, reinstalled, downloaded music gone

It’s not like that @Captain_Eric1 @dgoorevitch… Sometimes we miss some messages around here, just it. I’m just seen it now, sorry about the delay.@dgoorevitch you would like to clean all Deezer data from your SD card and install it on your phone memory? 🤔 You can try to clean the Cache first and delete the Deezer app again, restart your phone and install the app, after that you need to download all your music again. If it doesn’t work, please send me the Deezer version and your Android version too.🕵🏽 Take care. It’s too late. I ended up “changing” the location of the music to where it already was, deleting all of it. I have way more space on the sd card than internally so, no. But the official help sent me some info I’ll try next time it happens. I’ve reloaded the card. It’s inconvenient. When reinstalling, it really ought to recognize the music that’s on the card in your own proprietory file.

posted in Android

Closing app music keeps playing in the background

I am trying to understand the issue. On my iPhone when I minimize my Deezer the tunes keep playing. I have to do an extra swipe to actually close the app, at which point the music stops. To my way of thinking, this is how it should be? I want to keep hearing music while I check other apps. In my car I merely press pause in my Apple CarPlay screen. I would be pissed if my music stopped when I mimimize the app. Or am I missing something? Yes, you’re missing something. People (including me) were complaining that after we swipe the app closed, the music constinues to play. The solution seems to be to disable certain notifications in the app (Android) and to make sure to pause the music before swiping. “The solution seems to be to disable certain notifications...” Good to know, but Which notifications? Do you have a handle on that? I forget what I did. Try under “Apps” and look under Deezer. If that doesn’t work, tell me, and I’ll take another look.

dgoorevitchLover

asked in Android

Uninstalled app, reinstalled, downloaded music gone

Please unmark “best answer.” There must be something wrong with Deezer that it can’t access downloaded songs after reinstalling the app. Please attempt to find the problem and fix it. Yea, sometimes these moderators click “Best Answer” when it’s not even fixed yet. @Yula Can you get that fixed? Change the procedure. It’s not fair. One way to “solve” a problem is to pretend it doesn’t exist. I wonder if the moderators are unpaid home-team rooters and they get personally insulted by clients reporting problems.

dgoorevitchLover

Please allow script rolling in list viewNot for now

The customer can’t find what he wants. Not a problem for Deezer, just the customer. Hmm. Odd business thinking.

dgoorevitchLover

asked in Android

Uninstalled app, reinstalled, downloaded music gone

Please unmark “best answer.” There must be something wrong with Deezer that it can’t access downloaded songs after reinstalling the app.Please attempt to find the problem and fix it.

dgoorevitchLover

asked in Android

Uninstalled app, reinstalled, downloaded music gone

Hello @dgoorevitch, I don’t see the space occupied on the SD card on these two images. It is normal that downloads are deleted when you reinstall the app, more information about this topics on these threads: Deezer Data and Smart Cache Look again. It says clearly, “Deezer data 100GB 41%.

dgoorevitchLover

asked in Features & Feedback

Please roll titles for tracks with long titles

Hey @dgoorevitch, I tried on my android with this album: And on the player, the titles do roll…. what device are you using? You picked the one and only title short enough to show on the desktop app but not even that one on my mobile device. In fact, it doesn’t roll in list view or play view either. Samsung Galaxy s8. Recently downloaded app (twice). Please unmark this as “best answer” since it isn’t an asnwer at all. Pictures below: List view, vertical, list view horizontal, play view horizontal, play view vertical. UPDATE. I was able to restore scrolling (in play view only) by restoring animations but this is not nor was it ever the question. I can’t find the track I want in list view, which is where I look for a particular song. I don’t want to go through every song and wait for it to scroll through a very long title.

dgoorevitchLover

asked in Features & Feedback

Please roll titles for tracks with long titles

Hey @dgoorevitch, I tried on my android with this album: And on the player, the titles do roll…. what device are you using? You picked the one and only title short enough to show on the desktop app but not even that one on my mobile device. In fact, it doesn’t roll in list view or play view either. Samsung Galaxy s8. Recently downloaded app (twice).Please unmark this as “best answer” since it isn’t an asnwer at all. Pictures below: List view, vertical, list view horizontal, play view horizontal, play view vertical.

dgoorevitchLover

posted in Android

music interrupted

Hello @dgoorevitch, Following from the responses above, it appears that a recent update (OS/Deezer) might have changed some battery optimization settings. Go to Settings > Apps > Special Access > Optimize Battery Usage > Select “All” from the Dropdown Filter Look for Deezer, Turn Optimization Off - this should allow Deezer to run optimally even when the screen is off. If done correctly, Deezer should appear on the list “Apps not optimized” Please also make sure that you do not have “Power Saving” Turned ON. If the issue persists, check if your SD card could have some bad sectors, causing the app to operate normally. If that’s again not the case, you can respond back here. I don’t think that’s it. I think the problem had to do with permissions to access the card. After reinstalling, I tried to re-select where I keep my downloads. Well, they all were gone (but they were inaccessible anyway) so I started to download music. So far, neither of the problems has recurred. But

posted in Android

Closing app music keeps playing in the background

I am trying to understand the issue. On my iPhone when I minimize my Deezer the tunes keep playing. I have to do an extra swipe to actually close the app, at which point the music stops. To my way of thinking, this is how it should be? I want to keep hearing music while I check other apps. In my car I merely press pause in my Apple CarPlay screen. I would be pissed if my music stopped when I mimimize the app. Or am I missing something? Yes, you’re missing something. People (including me) were complaining that after we swipe the app closed, the music constinues to play. The solution seems to be to disable certain notifications in the app (Android) and to make sure to pause the music before swiping.

dgoorevitchLover

posted in Android

music interrupted

Hello there @dgoorevitch People here are happy to try to help you, but more information is needed. You said the music stops, but there is no context, no details about your equipment, or any mention of what (if any) troubleshooting steps you have taken so far. G I’ve unmounted the card, reduced and increased the size of the cache, eliminated the cash, uninstalled and reinstalled the appNow all the downloaded files are gone, although the app shows it being stored on the sd card and the amount of space agrees with my phone. I’ve unmounted the sd card again but the same problem exists. I can’t access my downloaded music. That’s a new problem on top of the stopping problem.One weird thing about the stopping problem. It disappeared when the screen was on. I can’t figure that out. Does the phone go to sleep when the screen is off?

posted in Android

Closing app music keeps playing in the background

Same here. Samsung Galaxy S8. Just began to see the problem.

dgoorevitchLover

posted in Android

music interrupted

Hi. Thanks for your reply. I thought I needed to update the app so I reinstalled it. That's when the trouble started. I had to reformat my sd card and download the music all over again. I use a Samsung Galaxy s8 phone and never had a problem before. Now when I try to play my downloaded music, I don't get through a song without it stopping. If I press the play button on my ATH-M5OxBT headphones, the song continues. It continues without pressing that button too.I used the same phone and headphones today with files downloaded to the same sd card, played with the same headphones but using VLC. Everything was fine. No interruptions. I tried turning off the mono setting (one ear isn't up to par) and turning it back on but that didn't solve the problem. Thanks again for responding.

RudiThe Godfather

Your tracks, without gaps!News

Do you know those albums where you can't figure out when a track starts and ends? Melodies seamless moving from one to another, like an eager humming-bird from flower to flower … Of course you do! Put the philosophical moment aside, you've been asking us about this feature for quite some time now We've worked and worked hard to finally deliver to you a standard you deserve: Gapless playback. The feature isn't surely new to the world but it took some sweat to be implemented in our super vast catalogue. In fact, we're doing this gradually so that your listening experience runs smoothly, without any hiccups - literally For those who aren't familiar with the technical stuff, this is what we're talking about: Audio formats such as MP3 and FLAC add tiny little gaps of silence before and after the track, which can be disruptive to listening when the content recorded wasn't intended to have gaps between each track - a good example being a recording of a live album or concert. Gapl

dgoorevitchLover

asked in Features & Feedback

What's the difference how many devices if you only listen on one at a time?

When will gapless play be in the desktop app so I don’t have to access it thru Bluestacks?

dgoorevitchLover

asked in Features & Feedback

What's the difference how many devices if you only listen on one at a time?

Did you read my question?

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