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money back

  • March 29, 2025
  • 1 reply
  • 7 views

Please, give money back, I don’t have Hi Fi , a will pay again from pc

Best answer by Nina Nebo

 

Hi ​@Gerasichkyn !

 

The fact that you don’t have Hi Fi has nothing to do with which device you paid for your Deezer subscription with .

 

From Deezer page :

HiFi is the best way to listen to music! In most countries, HiFi is automatically included in Deezer PremiumDeezer Duo and Deezer Family subscriptions. However, there are exceptions where HiFi is still offered as a standalone subscription, allowing you to enjoy music in the clearest quality yet. For countries where HiFi is not automatically included, subscribers will still have access to High Quality (320 kb/s) sound for all their songs at no extra cost.

 

more about HiFi in link below :

https://support.deezer.com/hc/en-gb/articles/115004588345-High-Fidelity-HiFi-on-Deezer

 

Also we are open forum and don't have access to your account or payment details so you need contact Deezer support team

 

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Nina Nebo
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  • March 29, 2025

 

Hi ​@Gerasichkyn !

 

The fact that you don’t have Hi Fi has nothing to do with which device you paid for your Deezer subscription with .

 

From Deezer page :

HiFi is the best way to listen to music! In most countries, HiFi is automatically included in Deezer PremiumDeezer Duo and Deezer Family subscriptions. However, there are exceptions where HiFi is still offered as a standalone subscription, allowing you to enjoy music in the clearest quality yet. For countries where HiFi is not automatically included, subscribers will still have access to High Quality (320 kb/s) sound for all their songs at no extra cost.

 

more about HiFi in link below :

https://support.deezer.com/hc/en-gb/articles/115004588345-High-Fidelity-HiFi-on-Deezer

 

Also we are open forum and don't have access to your account or payment details so you need contact Deezer support team