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Unable to add new members on family subscription

  • August 20, 2024
  • 1 reply
  • 109 views

Hi All, 

 

I have subscribed to family.. I manage to add 3 members with eaze. I'm left with 2 free members and now I can't add or invite. When I invite it confirms with new members then will have say 'error try again later' it's been a week now. Why am I not able to add new members? :-(

Best answer by Nina Nebo

 

Hi @Stropa !

We are an open community and do not have access to your account to see what the problem is.

I suggest you contact Deezer support / Chat

 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=18694766502813

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Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4685 replies
  • Answer
  • August 20, 2024

 

Hi @Stropa !

We are an open community and do not have access to your account to see what the problem is.

I suggest you contact Deezer support / Chat

 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=18694766502813


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