Skip to main content
Answered

security issue


michal.wiatr
Runaway Baby
Forum|alt.badge.img

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

Best answer by Noam Asulin

Just to be on the safe side I would reset my password. 

You can do it via the following link

 

https://www.deezer.com/password/reset 

View original
Did this topic help you find an answer to your question?

3 replies

Noam Asulin
Deezer Legend
Forum|alt.badge.img+14
  • Bezi since 2017
  • 2443 replies
  • Answer
  • November 24, 2023

Just to be on the safe side I would reset my password. 

You can do it via the following link

 

https://www.deezer.com/password/reset 


michal.wiatr
Runaway Baby
Forum|alt.badge.img
  • Author
  • Runaway Baby
  • 24 replies
  • November 24, 2023

Hi. I have done it at first. Regards


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5222 replies
  • November 26, 2023

Hi @michal.wiatr I don’t think it is related.
As @Noam Asulin mentioned, the best thing to do is to reset your password.
If the problem persists, please contact our Deezer Support Team and provide a copy of the email and one of our agents will be able to help and investigate.
Thanks and apologies for the inconvenience


Reply