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Ultimate Superstar
Ultimate Superstar
June 17, 2021
News

Try our remote control and let us know how it works!

Related products:FeaturesMobile appsDesktop/Web
  • June 17, 2021
  • 127 replies
  • 19332 views
Try our remote control and let us know how it works!

You've asked for this feature and since then, the wait has been a long journey. Our community pet peeve for a while, starts to get shape in our platform… :iphone:

Welcome to our remote control feature! :boom:

It's a great privilege for me to announce our initial test launch, for iOS users who are on the beta version of the app :minidisc:

You can now use your iPhone (or iPad) to control our desktop app, the Deezer web app, another iPhone or iPad.

 

How to access the remote control feature? :telephone_receiver:

You'll need to have the beta version of the Deezer app on iOS: 

  • Open app > Settings > Deezer Labs
  • Activate Remote Control 
  • Choose your track and click on the “Audio output” icon 
  • Select the device you want to control

 

 

127 replies

Guitar Hero
June 26, 2022

Hi. Using 9.17.0.1 on iphone. Can’t seem to find any connected devices. Does beta version have to be installed on the other iphone?

 

Superschlumpf
Superuser
Deezer "Sonos Master" Legend
June 26, 2022

Hi. Using 9.17.0.1 on iphone. Can’t seem to find any connected devices. Does beta version have to be installed on the other iphone?

 

There‘s no need to have the beta app beeing installed on your iOS device. 
Just turn on the remote option at „Deezer labs“ in your Deezers app settings on iOS. 
If this is done on several iOS devices and the devices use the same Deezer account they can find and remote each other.

Also iOS app can find and remote webversion on browser or desktop client if logged in with same account (for client you also have its deezer labs option to be activated). 

[he/him] Deezer is music, but Deezer and Sonos is party !
Guitar Hero
June 26, 2022

This was already the case (and connected with same account on same wifi)…but no devices are showing up

 

Superschlumpf
Superuser
Deezer "Sonos Master" Legend
June 26, 2022

This was already the case (and connected with same account on same wifi)…but no devices are showing up

 

Ok, i did some testing and can reproduce this behaviour. I‘m sure it has to do with the lastest beta update for iOS app. 

First test, using two iOS devices with beta app 9.17.01…

  • If deezer app on device to be controlled is already active in foreground it’s found without a problem when opening menu „connected devices“ on controlling device. 
     
  • If you first open the „connected devices“ menu and after this open deezer app on device to be controlled it isn‘t found. 

Imho this is a bug and as i remember with earlier beta app there wasn‘t this problem. 
 

Second test, using two iOS devices with final release 15.5 from Apple appstore…
​No problem trying both ways. If opening deezer app on device to be controlled during control device already is searching for devices it appears instantly. 
 

[he/him] Deezer is music, but Deezer and Sonos is party !
Guitar Hero
June 26, 2022

Ok found the problem. Tried from same device to ipad. Works fine. The controlled iphone is an iphone SE 2016 (ios 15.5 with latest official deezer  9.15) and that doesn’t work. Is iphone SE supported and if not, why not (I recycled that phone on my hifi system as an aux source, and figured it would be great if it could be remotely controlled)

Guitar Hero
June 26, 2022

Strange. ipad can see iphone SE (which in my case suits me, as explained above) but not iphone 12 (and iphone 12 can see ipad but not iphone SE). Is there something I am missing?

Guitar Hero
June 26, 2022

Correction : ipad can see iphone SE (connected devices) but not connect to it (remote audio).

Superschlumpf
Superuser
Deezer "Sonos Master" Legend
June 26, 2022

@Alain.Beauregard 

Imo it’s not an iPhone SE issue. I have tried many different iOS devices with deezer labs remote control and all worked fine. 
Is there no deezer beta app anymore on one of the two devices you are testing in combination? If not and there‘s still the problem i suggest turning off wifi for a test and using mobile network just to eliminate a lokal network issue. 

[he/him] Deezer is music, but Deezer and Sonos is party !
Superschlumpf
Superuser
Deezer "Sonos Master" Legend
June 26, 2022

@Alain.Beauregard 

And please check iOS settings „local network“ for deezer app on all devices, especially for iPhone SE. 
 

 

[he/him] Deezer is music, but Deezer and Sonos is party !
Guitar Hero
June 26, 2022

All apps at 9.15 official.  iPhone SE has no sim so can only work on local network. so tried with a shared connection to iPhone 12 with mobile network.  Same result.

And network settings as indicated. Logged off and back on on both devices to make sure

So the only combination that works for me (with my three devices) is iphone12 - ipad