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Jaime.Deezer
Community Manager
Community Manager
November 26, 2023
News

🎵 Important Announcement: End of Support for Deezer Xbox Application 🎵

  • November 26, 2023
  • 24 replies
  • 1709 views
🎵 Important Announcement: End of Support for Deezer Xbox Application 🎵

Just wanted to give you a heads up that, after careful consideration, we will be discontinuing support for the Deezer Xbox application.

 

What Does This Mean for You?

Starting today, the Deezer application on Xbox will no longer receive updates or technical support. This means that while the application will remain accessible for the users who have it  installed, it will no longer receive new features, improvements, or bug fixes. We understand that this news might be disappointing, and we sincerely appreciate your understanding. 

 

Why Is This Happening?

In order to provide the best possible experience for all of our users, we occasionally need to make difficult decisions about which platforms we can support effectively. Unfortunately, this means saying goodbye to certain older versions of applications, like the Deezer Xbox app.

 

What Are Your Alternatives?

While the Deezer Xbox application will no longer be available, you can continue using Deezer on a wide range of devices, including smartphones, desktop computers, smart TVs, and various streaming devices. We encourage you to explore these alternatives to continue enjoying your favorite music and playlists seamlessly. You can learn more about where Deezer is available on our device page here https://www.deezer.com/explore/devices/

We appreciate your understanding and support as we adapt to these changes. Our commitment to providing you with the best music streaming experience remains unwavering, and we are excited about the future enhancements and features we have in store for our community.
 

 

    24 replies

    jirikovoego
    Hitmaker
    Hitmaker
    November 26, 2023

    :( I’m using it!

    November 27, 2023

    Seriously? Deezer is making a fool of itself. I swear to God.

    Guitar Hero
    November 28, 2023

    Yeah I just bought a new Xbox yesterday have been going crazy because I could not find it. Is there a way to copy it from my old Xbox to the new. I never had any bugs and I'd like to keep using so I can stream music while playing games. This way all the good stuff is leaving deezer for me. No bluesound node deezer connect, no Xbox what's next. Mandatory bt streaming to my hifi set? 

    Guitar Hero
    November 28, 2023

    Clicked on the link above and Xbox support is still listed. Good luck on the next guy to find this specific topic when researching why he can't find deezer in the app store for xbox

    Roadie
    December 3, 2023

    Well, i switch to spotify

    Hitmaker
    December 3, 2023

    This sucks, after finally being able to use Deezer without it constantly stop playing for yearsnon xbox one, the app is now being removed???

    None of the mentioned alternatives are usable while playing a game with my headphones on.

    I hope that it will just continue to work, but I already noticed it is no longer loading all my playlists.

    Ps..according to the supported devices page the xbox is still listed there...

    Guitar Hero
    December 19, 2023

    Not cool 😭

    james2brite
    Guitar Hero
    Guitar Hero
    December 27, 2023

    Ben a devoted Deezer follower for years, loved the xbox support, even improved the sound with it’s pseudo surround effect.

    No xbox, no customer.

    Bye

    phoenixprojectors-av
    james2brite
    Guitar Hero
    Guitar Hero
    December 27, 2023

    You know they had been planning it for a while, the later updates began to dismantle the app. Limited playlists, limited playback.
    And they left customers frantically deleting and reinstalling, as recommended by their support, wasting hours on a false hope of getting a functioning app. Why could you just no have left the old functioning app and just informed customers, instead of keeping us in the dark and deleting it?

    phoenixprojectors-av
    Roadie
    January 3, 2024

    First of all there's no Google home support in my country and now this! Time to say goodbye. Such a shame because I really liked deezer.