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Rising Star
August 10, 2024
Answered

Your computer seems to be offline. We'll keep trying to reconnect.

  • August 10, 2024
  • 14 replies
  • 635 views

In a computer in Linux Mint 21.1 (vera) using firefox 129 I am unable to listen any song at all !!!

The internet connection is not detected while I can ensure it is fullly working for all other sites.

The message is:
Your computer seems to be offline. We'll keep trying to reconnect.

Best answer by bluezzbastardzz

You are probably using an adblocker or a browser setting preventing to access a site which Deezer uses in the background. If you have a Premium or Family account, you don’t need an adblocker anyhow, so disabling it might help.

14 replies

awesomemac
Superuser
Superuser
January 18, 2025

I can understand that this is some kind of solution, but not THE solution.

Did you try another browser, just in case?

xX0V0XxAuthor
Rising Star
January 19, 2025
I agree - but I don’t want to spend more energy to fight with or against  deezer support - 
If you read above I tried Edge on Linux (yes!) and it works - but that does not solve the issue.
 
Guitar Hero
September 30, 2025

I use Deezer in the Vivaldi browser. With the Ublock origin extension it is easy to get rid of this annoying pop up.

Guitar Hero
July 1, 2026

When one of the tracking frameworks integrated *by intention* generating thousands of request and retries per week is not managed correctly by the developers it makes me nervous about their capabilities to handle real errors or problems … 

But the tip with uBlock is a nice one, thanks PeterG!