Skip to main content
Answered

Where are my favourite songs on Deezer?


Hi there.

Can some1 help me recive all my favourite tunes.

I got a alexa echo for Christmas and changed to Amazon music SHITE. so now I got Deezer back 70%of all my favourite tunes are gone any idea how to get them all back.

Best answer by Rob Igo

Hi @manytricks

Deezer don't delete tracks if I had to guess you've signed into the wrong account e.g. you were signing in with Facebook and now you're signing in with Google or email (or the other way around). Please check! 🙂
View original
Did this topic help you find an answer to your question?

5 replies

Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2981 replies
  • Answer
  • February 7, 2019
Hi @manytricks

Deezer don't delete tracks if I had to guess you've signed into the wrong account e.g. you were signing in with Facebook and now you're signing in with Google or email (or the other way around). Please check! 🙂

  • Runaway Baby
  • 2 replies
  • October 6, 2020
Rob Igo wrote:

Hi @manytricks

Deezer don't delete tracks

I regularly see multiple number of albums missing from bands I like. eg. this is reduced to 25% of what it used to be: https://www.deezer.com/us/artist/15991


Rob Igo
Alien SuperStar
Forum|alt.badge.img+10
  • The OG
  • 2981 replies
  • October 6, 2020

Hi @naugtur 

 

they are not deleted that is due to licensing issues with record labels and of course can happen, I have a few tracks “greyed out” in my favourites that were there months/years ago.  But what I was trying to explain is that Deezer don’t access your Favourites and change anything etc.


I missed a payment tried to login to Deezer with Google it wouldn't work so I Facebook now my favourite are grey


Michelle Ullman Lazarus wrote:

I missed a payment tried to login to Deezer with Google it wouldn't work so I Facebook now my favourite are grey

 


Reply