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Volume control on desktop app disappears on first touch

  • 16 December 2022
  • 2 replies
  • 38 views

Does anyone else have this same issue?  When using the desktop app (Windows 10, app version 5.30.392 - though I think this happened in previous versions too) - on first touch of the volume slider, the slider disappears as soon as you try to click on the slider control.  So you mouse over volume icon, the slider appears, you go to adjust the volume, and the slider disappears.  If you then try again, it will work fine.   Go away from the app even for a few seconds, then come back to change the volume again - same issue.  It seems the first touch always causes the slider to disappear.  Very annoying, because then you end up clicking on something else in the interface.  


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2 replies

Userlevel 1

I cant reproduce the issue. Same App Version but on Windows 11. Have you tried reinstalling the app? 

I think I figured out the issue, and it’s not a big deal - could just as easily be a graphics card issue on my end.   This appears to only happen when I have the desktop app open on my secondary monitor.  If I’m on my primary, it doesn’t happen.  Looks like this is probably a non-issue.