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Terrible playback with Windows

  • April 5, 2022
  • 4 replies
  • 28 views

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My playback keeps stopping and starting or I get a error cannot play song message.  Its really frustrating, all other streaming services work great so its not my connection. 

 

This dosent happen all the time but happens enough really annoying.

 another thing that happens is that i press play and takes forver to start playing always end up pressing it a few times

 

Best answer by Yula

Hey @Dubsman

Are you using the desktop app or your browser? 

Can you update the app from this link please? 

Let me know if it happens again. 

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4 replies

Yula
Deezer Staff
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  • Deezer Staff
  • Answer
  • April 6, 2022

Hey @Dubsman

Are you using the desktop app or your browser? 

Can you update the app from this link please? 

Let me know if it happens again. 


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  • Author
  • Guitar Hero
  • April 7, 2022

I am using the app.  Is the browser better?


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  • Author
  • Guitar Hero
  • April 7, 2022

I updated and now the song I was listening to 5 mins ago wont play

 


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  • Author
  • Guitar Hero
  • April 7, 2022

Restarted the app and it seems to be snappier now.