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maartenvt
Rising Star
maartenvt
Rising Star
Apr 7, 2025 10:31 AM UTC

Sonos problem. Radio and mixes

When you select a song in the sonos app and select “play radio”,  or you select an endless flow,  or play a mix based on an artist or song,  then the sonos app will often constantly jump to the next song.  

Please look into this because it’s an essential feature that does not work.

    7 replies

    Alfredo.Deezer
    Community Manager
    Alfredo.Deezer
    Community Manager
    Apr 7, 2025 5:54 PM UTC

    When you select a song in the sonos app and select “play radio”,  or you select an endless flow,  or play a mix based on an artist or song,  then the sonos app will often constantly jump to the next song.  

    Please look into this because it’s an essential feature that does not work.

    Hi ​@maartenvt 

    Have you tried to contact also Sonos to give them your feedback and check if everything is OK on their side?

    As this seems to happen on the Sonos app...

    maartenvt
    Rising Star
    maartenvtAuthor
    Rising Star
    Apr 7, 2025 8:28 PM UTC

     

    Hi ​@maartenvt 

    Have you tried to contact also Sonos to give them your feedback and check if everything is OK on their side?

    As this seems to happen on the Sonos app...

     

    Yes I did.

      Rising Star
      emat
      Rising Star
      Jun 16, 2025 9:48 PM UTC

      Hi ​@maartenvt

      Did you receive an update from deezer support on this issue?  I'm having the same problem and was going to contact support but wanted to check here first. 

      They said that there are no more plans to cast directly from the Deezer app to Sonos, so they need to have the integration in the Sonos app working at a decent level. 

        Roadie
        roderick.dekker
        Roadie
        Jan 23, 2026 6:17 PM UTC

        Anyone with good news? Same issue here. Sonos says nothing wrong from their side

          maartenvt
          Rising Star
          maartenvtAuthor
          Rising Star
          Jan 23, 2026 10:57 PM UTC

          ⚠️‼️JUST TESTED AGAIN AND THE PROBLEM PERSISTS‼️⚠️

           

          YOU JUST CAN'T LEAVE THIS ISSUE TO US, SONOS USERS TO SOLVE IT AND CONTACT SONOS‼️

          GET IN TOUCH WITH SONOS YOURSELVES AND SOLVE THIS TOGETHER WITH THEM.

          FOR GOD'S SAKE, HOW LONG DOES THIS HAVE TO TAKE TO MAKE AN APP WORK PROPERLY‼️

            Roadie
            xochipilli31
            Roadie
            Mar 1, 2026 10:36 AM UTC

            Have the same issue here. There is no "deezer connect" as for Qobuz or Spotify so at least we need to have Deezer via SONOS working properly. Maartenvt is right. Get in touch with SONOS or make a deezer connect!

            About to leave deezer for qobuz for that reason.

            Best regards.

             

            Kevin

              maartenvt
              Rising Star
              maartenvtAuthor
              Rising Star
              Mar 16, 2026 4:07 PM UTC

              I’m also thinking about migrating to qobuz

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