Problem with the deezer web player

Can you add a screenshot here? I’m also using the webplayer on my Chromebook, but no problems here.

Does Deezer work successfully on another device?  If it does, I’d suggest uninstall, restart, reinstalled, restart and cross your fingers that works.

Hello, 

So I tested on several browsers (Edge, Firefox) but always the same problem. I also deleted the cookies from my default browser and also switched to private browsing but the problem still occurs. I installed the deezer application for windows 10 and I also have this problem. I use chrome browser for win 10.

i use windows 11 and  I’m also having same errors for a while now,  has OP resolve this or still no fixes?, the app is buggy, clickin the name of an artist displays an error, lirycs  display green or blue screen with half loaded and freezes, can’t go to albums of an artist by using artist name link, on my phone it works fine. Help

 

 

Thank you for the screenshots. It’s weird how Deezer looks on your Chromebook. Like I said, I’m also using Deezer on my Chromebook and I don’t have any issues.

There are a couple of things you can try:

• Start Google Chrome and start the Incognito window.
• Go to the Deezer website and log on.
• And check if the Deezer website works or not.
• If it does work, close the Incognito window and clear your cookies, browser history and the rest.

 

• Go to the Google Playstore. Download the Firefox browser.
• Go to the Deezer website and log on.
• And check if it works.

 

• Go to the Google Playstore. Download the Deezer app.
• Start the Deezer app and check if it works with your account.

Like you can see in my screenshot, I’m using the Google Chrome brower on my Chromebook.

 

And this is a screenshot when using the Deezer app on my Chromebook:

 

Hey everyone,

I just wanted to share my experience with the Deezer web player and express my frustration regarding a few issues. Lately, I've been encountering some problems with the player's functionality. Specifically, the pages of artists and albums are not being displayed properly. It's quite disappointing because I enjoy exploring and discovering new music through these pages.

Another letdown is the unavailability of lyrics. I used to rely on them to sing along and deepen my connection with the songs, but now they seem to have disappeared. Even more frustrating is the persistent background color that's supposed to display lyrics. Most of the time, it stays an unwavering green, occasionally changing to blue.

I primarily use Chrome as my browser, and I've made sure to keep it up to date with the latest updates. However, these issues persist despite my efforts.

I have exactly the same problems as you described, only when using the windows app, i use windows 11 home. I hope there is a fix soon, or i will be forced to cancel my membership 

Hello 

Can you please notify the developers of the problem?  

Hello 

Can you please notify the developers of the problem?