problem with Alexa

Question

Currently I have an issue with deezer via Alexa.

Essentially it will play 1 song and that's it. If I ask for an album, I get 1 song. If I ask for my flow to play, again, 1 song only. If I try to skip the song being played, I get 'I'm having trouble getting that right now'.

It's only started fairly recently.

Love deleted and reattached the skill etc, but same result.

Deezer visa my phone is fine, but I have Alexa's everywhere in the house, and it's now really annoying.

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Hey @tony5101!

Can you please double check if you are connected on the correct Deezer payed account on all your Alexa devices?

If after you reinstall Deezer, you still have the issue, please contact our Customer Care, they can help you without problems.

Take care.

Johnathan.Deezer · Accepted Answer

Hey @tony5101!Can you please double check if you are connected on the correct Deezer payed account on all your Alexa devices?🔎If after you reinstall Deezer, you still have the issue,please contact our Customer Care, they can help you without problems.Take care.

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