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One Hit Wonder
March 5, 2026
Answered

Play button no longer functioning

  • March 5, 2026
  • 56 replies
  • 820 views

Just updated to Desktop Client v7.1.90.  I cannot play any music.  Neither the play button, the space bar, nor the playback option in the menus work.  There is no playback at all.

Best answer by awesomemac

Hi ​@Rowan_M ​@Arthur Oliveira ​@ZaZ0u can’t reproduce the same issue on that version, but as ​@bluezzbastardzz said, try to installed the most recent version. Here’s the link - Deezer 7.1.100 and let us know if problem is gone.

 

 

This update did the job: The play button is working again.

56 replies

Guitar Hero
March 16, 2026

@José.Deezer  7.1.100 has the same issue. I was on 7.1.9 when this issue started yesterday, I have tried 7.1.9, 7.1.10 and 7.1.11 - uninstalling and resinstalling each version several times and tried with MS installer. The issue is persistent

José.Deezer
Deezer Staff
Deezer Staff
March 16, 2026

Hello, indeed ​@Zaznetkherson ​@Arthur Oliveira ​@mikehalford55was a bad idea, as in conversations with developers, it is not about the version but about a condition that has been triggered. We are launching a fix that should hit 10% of the users by Wednesday and hopefully between Friday and next Monday, 100%. 

Again, accept our apologies for the inconvenience this issue is causing, and thanks for flagging it.

JSousa
Roadie
March 17, 2026

Just FYI, my Desktop app (Windows) was not working at all, same as you all. Different versions showed the same issue but closing the app then going to Users/[profile]/App Data/Roaming/Deezer and then deleting everything in that folder then starting the app up again fixed it.

Guitar Hero
March 17, 2026

@duggimon  I had tried the same as you. I also removed all references to Deezer in the registry, rebooted and reinstalled and I still had the problem. However, that was yesterday and it’s working fine so far today.

Guitar Hero
March 17, 2026

Just FYI, my Desktop app (Windows) was not working at all, same as you all. Different versions showed the same issue but closing the app then going to Users/[profile]/App Data/Roaming/Deezer and then deleting everything in that folder then starting the app up again fixed it.

 Hi there,

I just tried that.

It works, but as soon as I closed the app and opened it again, this fix did not work anymore.

So, unfortunately, there is no fix yet, for me at least.

Windows 11 user here.

 

 

bluezzbastardzz
Superuser
Superuser
March 18, 2026

For what it is worth: yesterday evening 7.1.110 wasn’t working anymore for me, this morning it does again. 😜 Internal scrobbling of course not.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
Hitmaker
March 18, 2026

Hello, indeed ​@Zaznetkherson ​@Arthur Oliveira ​@mikehalford55was a bad idea, as in conversations with developers, it is not about the version but about a condition that has been triggered. We are launching a fix that should hit 10% of the users by Wednesday and hopefully between Friday and next Monday, 100%. 

Again, accept our apologies for the inconvenience this issue is causing, and thanks for flagging it.

For all who waiting a fix - you must waiting to monday

Roadie
March 18, 2026

Windows 11 and version 7.1.110, randomly stops working. I don’t have the problem with the Mac client on my machine at home.

Roadie
March 18, 2026

Hello, indeed ​@Zaznetkherson ​@Arthur Oliveira ​@mikehalford55was a bad idea, as in conversations with developers, it is not about the version but about a condition that has been triggered. We are launching a fix that should hit 10% of the users by Wednesday and hopefully between Friday and next Monday, 100%. 

Again, accept our apologies for the inconvenience this issue is causing, and thanks for flagging it.

You have a completely broken Windows app - is that really the fastest you can roll out a fix?

Guitar Hero
March 18, 2026

Hello, indeed ​@Zaznetkherson ​@Arthur Oliveira ​@mikehalford55was a bad idea, as in conversations with developers, it is not about the version but about a condition that has been triggered. We are launching a fix that should hit 10% of the users by Wednesday and hopefully between Friday and next Monday, 100%. 

Again, accept our apologies for the inconvenience this issue is causing, and thanks for flagging it.

You have a completely broken Windows app - is that really the fastest you can roll out a fix?

Literally considering switching back to Spotify by now. The app is not working for like a week for me now and I have to wait for nearly another week?