After uninstalling and reinstalling I can not download my favorit tracts. I click on the download icon but it does not respond. Also as I scrole down tracts change from playable to not playable in an instant then scroling down ferther I find the same tracts playable. I have spent 2 days checking my computer and everything is 100%. I whent to the web player and am having the same problem. Very frustrating
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+13- Deezer Legend
- 4921 replies
Hi
As I know you can't download on the Deezer website , only can on Deezer app for desktop .
maybe links below can help you
https://support.deezer.com/hc/en-gb/articles/115003884605-Listen-To-Deezer-Offline
https://support.deezer.com/hc/en-gb/articles/115005516009-Deezer-Desktop-App
or contact Deezer Support
+5- Deezer Legend
- 1562 replies
Hi
I’ve tried to download on my Windows 11 pc and I could do this without any problems.
I’m using Windows 11 and Deezer 6.0.20. Is this the same with you?
Isn’t possible that a anti virus scanner is trying to block the download?
Here are some screenshots from my end:
1 person likes this
I have the exact same problem.
Since version 6.0.X (I'm currently using 6.0.20) I can no longer download my favorite songs. The strange thing is that I can download all other things like albums or created playlists.
I have already tried everything (Firewall, AV, etc.)
With an old version of Deezer it all works without any problems.
Windows 10 x64 (current version)
+5- Deezer Legend
- 1562 replies
Hi
I’ve downloaded a older Deezer version (5.30.670), but I don’t see a difference between this and the new update regarding the download option.
Is it possible that we both are talking about something else?
Here my screenshot of the older Deezer:
emsiq wrote:
I have the exact same problem.
Since version 6.0.X (I'm currently using 6.0.20) I can no longer download my favorite songs. The strange thing is that I can download all other things like albums or created playlists.
I have already tried everything (Firewall, AV, etc.)
With an old version of Deezer it all works without any problems.
Windows 10 x64 (current version)
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