After uninstalling and reinstalling I can not download my favorit tracts. I click on the download icon but it does not respond. Also as I scrole down tracts change from playable to not playable in an instant then scroling down ferther I find the same tracts playable. I have spent 2 days checking my computer and everything is 100%. I whent to the web player and am having the same problem. Very frustrating
I have the exact same problem.
Since version 6.0.X (I'm currently using 6.0.20) I can no longer download my favorite songs. The strange thing is that I can download all other things like albums or created playlists.
I have already tried everything (Firewall, AV, etc.)
With an old version of Deezer it all works without any problems.
Windows 10 x64 (current version)
Hi
I’ve downloaded a older Deezer version (5.30.670), but I don’t see a difference between this and the new update regarding the download option.
Is it possible that we both are talking about something else?
Here my screenshot of the older Deezer:
I have the exact same problem.
Since version 6.0.X (I'm currently using 6.0.20) I can no longer download my favorite songs. The strange thing is that I can download all other things like albums or created playlists.
I have already tried everything (Firewall, AV, etc.)
With an old version of Deezer it all works without any problems.
Windows 10 x64 (current version)
Hi
I’ve tried to download on my Windows 11 pc and I could do this without any problems.
I’m using Windows 11 and Deezer 6.0.20. Is this the same with you?
Isn’t possible that a anti virus scanner is trying to block the download?
Here are some screenshots from my end:
Hi
As I know you can't download on the Deezer website , only can on Deezer app for desktop .
maybe links below can help you
https://support.deezer.com/hc/en-gb/articles/115003884605-Listen-To-Deezer-Offline
https://support.deezer.com/hc/en-gb/articles/115005516009-Deezer-Desktop-App
or contact Deezer Support
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