One Hit Wonder

Answered

My list of favorite albums is empty

Forum|Forum|5 months ago
April 2, 2026
5 replies
32 views

Hello,

This morning, Deezer malfunctioned for a few minutes. Since then, I've lost all my favorite albums, but everything else is still there. I'm experiencing this problem on my iPhone (iOS 26) and Windows 11 Chrome. The list is also empty when using the curl command on the API.

What can I do? I contacted support this morning but haven't received a response.

Best Regards

Lionel

error

Best answer by Noam Asulin

Have you tried contacting them via the Instagram link? They have direct support there and you probably get support faster .

https://www.instagram.com/deezerhelp/

Noam AsulinAnswer

Bezi since 2017

Have you tried contacting them via the Instagram link? They have direct support there and you probably get support faster .

https://www.instagram.com/deezerhelp/

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !

ulysselioAuthor

One Hit Wonder

I just did it. Thank you so much for this information.

Bezi since 2017

I just did it. Thank you so much for this information.

Welcome

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !

ulysselioAuthor

One Hit Wonder

Hello,

The problem has been solved; I've recovered all my favorite albums. Thank you very much @Noam Asulin

Bezi since 2017

Hello,

The problem has been solved; I've recovered all my favorite albums. Thank you very much @Noam Asulin

Glad I could help

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !