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Guitar Hero
October 30, 2023

Musiccast connection problem

  • October 30, 2023
  • 14 replies
  • 470 views

I get “Access Error - Unable to register your system.” message 😔😔 yamaha rn803d. My iPhone app works fine. 

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14 replies

Roadie
November 1, 2023

I’m having the same issue, hopefully it will be fixed soon otherwise it’s not worth subscribing

Leonídia.Deezer
Community Manager
Community Manager
November 1, 2023

Hi @faraklit @jedi_knight @mrks @teig @ScottW , I'm truly sorry to learn that you're experiencing this issue.

Your information is greatly appreciated; I've promptly passed it on to our development team, and I'm eagerly awaiting their response.

Rest assured, once I receive an update from them, I will keep you informed.

Guitar Hero
November 1, 2023

Same problem here. One or two songs and then the stream stops. Three days in a row now. I’m having the same problem in two different locations with different Yamaha devices. Started a mail conversation with Deezer support a couple of days ago but they suddenly stopped answer after I  explained that it concerned Yamaha devices and their native app. MusicCast. No problem when streaming from the Deezer app via Airplay to all of my devices though. Even if the problems could be adressed to Yamaha or .Api software from third part, Deezer needs to pass the problem to them who it concerns.

Spotify and internet radio stations works flawless through my Yamaha devices and MusicCast.

Leonídia.Deezer
Community Manager
Community Manager
November 15, 2023

Hi @Sensei1, thanks for reaching out.

Indeed, some users have shared a similar situation, but they've already confirmed that the issue was resolved according to information reported in a different channel:

 https://en.deezercommunity.com/other-devices-49/yamaha-musiccast-77666

Could you please confirm if you have the latest version of Deezer installed on your device?