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One Hit Wonder
March 31, 2018
Answered

Memory leak in browser and Deezer desktop app

  • March 31, 2018
  • 99 replies
  • 4594 views
Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns.
OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux
Browser: Firefox Quantum 59.0.2 (64-bit)
Best answer by Ana.
Hi there, we don't support Linux on the web version, so I'm unable to offer much help, maybe someone else will have some input. In the meantime, there's a topic on our ideas forum about Linux support, make sure you vote for it to be implemented and join the conversation - https://en.deezercommunity.com/ideas/321

99 replies

Rudi
Ultimate Superstar
Ultimate Superstar
February 3, 2021

Very specific language here @bytesnz :sweat_smile: I've forwarded to our devs, super useful!

Keep me posted!

Rudi
Ultimate Superstar
Ultimate Superstar
February 3, 2021

Hey @bytesnz 

Our devs got back to me on this, they say huge thanks to you for reporting it! :heart_eyes:

They've been working on the leak for quite some time now, there are a couple of solutions in mind, hopefully that can be implemented during the first half of this year.

Great work, please be in touch, I'll get your comments across to them :relaxed:

Roadie
March 13, 2021

 

New user here.

Is this normal? Last night it even reached 800-900 MB.

Rudi
Ultimate Superstar
Ultimate Superstar
March 15, 2021

Hey @pitone176 

Thanks for reaching out about this.

We've got some major updates planned for the desktop app this year and we strongly believe these will sort the RAM issue.

In the meantime, please uninstall the app, remove any Deezer folder you find in %appdata and restart your PC.

After the restart, try installing the app but not from the store:

https://www.deezer.com/desktop/download?platform=win32&architecture=x86

Roadie
March 26, 2021

5GB leak in about:memory in firefox on linux as well. I wonder what will stop first the leak or my trial..

Rudi
Ultimate Superstar
Ultimate Superstar
March 27, 2021

Hopefully the leak @David Ghitulescu!

We're very close to releasing major updates to our desktop app which should drastically improve the performance of the app! Stay tuned for more updates :relaxed:

Roadie
April 3, 2021

Hi Rudi, you keep talking about the desktop app, but this thread is about the leak observed in the web application (on Linux/Windows & Firefox/Chrome). Are the updates are planned for the web app ?

 

That’s great news to know this problem will be solved soon ! Thanks !

 

-- Another french user that needs to reboot its PC because of deezer leaks :( 

Rudi
Ultimate Superstar
Ultimate Superstar
April 6, 2021

You're right! The short answer is yes, but that's subject to other obstacles - the app is based on the web platform but the way they work is slightly different. The desktop app offering will be a bit more compact and reliable because of the way it's packaged and the updates which will be very welcomed @Raphael C42 

Fingers crossed everything will work as planned, and about the web app, development will continue to make it better :thumbsup_tone2:

In the meantime, have a good week and thank you for your support!

Guitar Hero
April 12, 2021

Adding myself to the (un)happy queue. Yep, memory leak happened to me as well on latest Firefox/Linux Mint.

Oddly it didn’t happen few weeks ago on Chromium (not Chrome) though.

Tomorrow I’ll revert on Chromium just for the sake of testing.

Still, it’s a bit of a shame that using a website (“web app” is just a silly synonym of) crumbles your PC :-/… this isn’t a *bug*, it’s poor design.

And yes, if you’re unaware of, we’re in 2021.

Guitar Hero
April 12, 2021

A small addendum: I think we’re way further from “Optimized for Internet Explorer [1024x768 resolution]” crap that stormed the Internet just “a while ago”. So answer like “we do not support Linux Browser” are not tolerable at all.

It would pleasable to read “yes, we’ve got a problem on the topic: we’re looking forward to resolve it.”… that’s to be said: “looking forward” is differently measured if it’s an open source or a paied service ;-)