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Answered

Has Deezer changed how artist “Top Tracks” work? Hurts now only shows featured tracks

  • August 11, 2026
  • 3 replies
  • 17 views

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Hi everyone,

I'm wondering if anyone else has noticed a similar problem with artist pages recently.

I regularly listen to Hurts. Until a few months ago, I could search for Hurts, open the artist page and press Play. Deezer would play a selection of their songs, mixed from different albums.

Sometime around April/May, and definitely by June, this changed.

The Hurts artist page now shows only three tracks in “Top Tracks”, and all three are songs where Hurts is featured by another artist. Their own songs are no longer shown there.

The strange thing is that their own music is still available on Deezer — the albums and individual tracks haven't disappeared.

This is also a much bigger problem when using Android Automotive / Google Assistant in my car. If I say:

“Hey Google, play Hurts”

Deezer now finds those three featured tracks instead of playing a selection of Hurts songs. Previously, the same command worked perfectly and gave me many of their own songs.

I've already contacted Deezer Support about this. The support conversation has been going on for quite some time now. So far I've had several rounds of questions and explanations that “Top Tracks” are based on listening activity — which I understand, but it doesn't really explain why an artist's own songs have suddenly been replaced by songs where the artist is only featured.

I've now provided Deezer with the requested device, OS and app version information, so hopefully the next step will actually be investigating the issue. 😉

Has anyone else noticed this?

Especially if you use voice control / Android Automotive, I'd be interested to know whether you're seeing the same behaviour with Hurts or other artists.

And if this is an intentional change rather than a bug: why was the ability to simply play a mix of an artist's own songs removed?

Best answer by Alfredo.Deezer

Hi ​@Tomasz 👋 

I’ve been in touch with our team regarding this matter and they were able to fix this little issue with the Top Tracks of Hurts

Top Tracks are back! Enjoy! 😎

https://www.deezer.com/en/artist/372635

 

3 replies

Alfredo.Deezer
Community Manager
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  • Community Manager
  • August 13, 2026

Hi ​@Tomasz 👋 

I am sorry to hear that!

Let me pass this info to the correct team so they can investigate further 🙌 


Alfredo.Deezer
Community Manager
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  • Community Manager
  • Answer
  • August 14, 2026

Hi ​@Tomasz 👋 

I’ve been in touch with our team regarding this matter and they were able to fix this little issue with the Top Tracks of Hurts

Top Tracks are back! Enjoy! 😎

https://www.deezer.com/en/artist/372635

 


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  • Author
  • Hitmaker
  • August 16, 2026

Thank you very much, ​@Alfredo.Deezer 😎

I can confirm that the Top Tracks are back, and everything is working as it should again!

It's actually quite amazing that you managed to get this fixed in just two days. I have been going back and forth with official Deezer Support about this issue for quite some time, providing detailed explanations, examples, device information and app versions - and unfortunately, I kept receiving generic explanations about how the Top Tracks section works.

I finally decided to ask the Community whether anyone else was experiencing the same problem, and two days later: fixed! 😄

So a huge thank you to you and the team for actually looking into it and resolving the issue. I really appreciate it!

And yes - I'm going to enjoy my Hurts mix again! 🎵😎

Best regards
Tomasz