Skip to main content
One Hit Wonder
January 7, 2022
Answered

Google Home rollout in more countries. When? [also the app is kinda messed up now...]

  • January 7, 2022
  • 22 replies
  • 876 views

I’ve read that a lot of countries can’t link their deezer account to their google home products. Will this feature be available in more countries and when will it be available?

I’ve been waiting for quite a while to finally switch over to deezer on my google nest mini from spotify.

Also did the new app update mess things up for anyone? I have my nest mini next to me and I need to constantly force stop the app or disconnect it from it because after one song it just stops playing….

Best answer by Yula

Hello there @Albert F, we certainly want to expand in the future, but for the moment you can find our available countries here: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom and the United States.

Unfortunately I can not tell you when new countries will be added to this list :disappointed_relieved:

But thanks for your patience. 

22 replies

Roadie
September 24, 2023

@DmitryKyiv , I was reading one of your  earlier questions/comments on not being able to cast Deezer to Google Nest Audio. Something I was able to do until some weeks ago. Have you ever been able to resolve this?

Guitar Hero
September 29, 2023

@mzwanenburg Hi there, I reinstalled Deezer app on my phone and fully rebooted and setup anew Nest Audio speakers. Cast function started working again. I still experience glitches here and there (for instance, deezer app can quit playback after I hit cast button, so I have to find a track and launch playback again).

Overall, it performs reason well, but the lack of support as music service through Google Home is still a bummer.

Guitar Hero
November 4, 2023

Technically there will be no problem. Does google honor the use of voice control for every country? I would like to use voice control of the deezer in English in the Czech Republic.

Jaime.Deezer
Community Manager
Community Manager
November 5, 2023

@tomasr Google Nest Audio is supported in English, French, German, Italian and Spanish. Visit Google's support page to learn more.
Thanks 

Guitar Hero
November 5, 2023

@tomasr Google Nest Audio is supported in English, French, German, Italian and Spanish. Visit Google's support page to learn more.
Thanks 

I know it, but why? Why cannot use it every one which use it in supported languages?

What does the territory have to do with the functionality of the Internet service? Why does the service work in Germany, but not in the Czech Republic or Poland? I repeat, it is not about functionality in specific languages, but in English, moreover, in the common economic space.

Jaime.Deezer
Community Manager
Community Manager
November 6, 2023

Those are the countries and languages where we have reached an agreement with the third party, in this case Google.
For further information please contact Google Support.
Thanks 
 

Guitar Hero
November 6, 2023

The list does not list languages, but regions. I would like to point out that geo-blocking is illegal in the EU https://support.stripe.com/questions/eu-geo-blocking-regulation.

Leonídia.Deezer
Community Manager
Community Manager
November 7, 2023

Hi @tomasr, Google Nest Audio is presently accessible in the following countries: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom, and the United States.

It is also available in the following languages: English, French, German, Italian, and Spanish, as mentioned by our Community Manager, Jaime.

Should you need additional clarification on this matter, please feel free to reach out to Google Support.

 

Guitar Hero
November 7, 2023

I know in which countries it is accessible, but I don't know why it is so. It obviously contradicts European legislation (geo-blocking). In Google, they answered me similarly to here, that is, nothing, by simply repeating the same sentence, which everyone can find out on their own.

Hitmaker
November 7, 2023

Hi @tomasr 

 

In the stripe-article you sent there is this section

Does this mean I have to sell goods or services all over the EU in order to comply?

Yes, the option to purchase goods or services must be available to all EU customers. However, the Geo-blocking Regulation does not require merchants to deliver the goods or services to customers all over the EU—merchants remain free to choose the geographical area in which they will physically deliver the goods or services.

This means, deezer or Google doesnt need to fullfill the service in all EU-countries.