Skip to main content
Answered

Google Home no longer recognizes artists to play


We've been using Google Hub and Minis since 2021 to play Deezer. We've always been able to request specific artists, albums or songs to play however, recently, it hasn't been able to and says "Sorry, something went wrong. When you're ready, give it another try".

We tried unlinking and re-linking Deezer Premium, but the same again. Deezer is our only linked music service. Any new suggestions?

Best answer by Jaime.Deezer

This has been reported already and our devs have contacted Google in order to investigate and fix the problem.
Thanks for your patience

View original
Did this topic help you find an answer to your question?

4 replies

  • Runaway Baby
  • 2 replies
  • March 30, 2025

Hi there. I asked exact the same question yesterday. Good to know I'm not the only only suffering as hopefully that makes a fix more likely

 

 


  • Tiny Dancer
  • 1 reply
  • March 30, 2025

It’s a BIG issue!


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5190 replies
  • Answer
  • March 31, 2025

This has been reported already and our devs have contacted Google in order to investigate and fix the problem.
Thanks for your patience


  • Tiny Dancer
  • 1 reply
  • April 2, 2025

Same issue here. Basically nothing plays via voice command on my Google homes/nests now. It was working okay up until about 2 weeks ago. I say “okay” because often times would just stop playing 3-4 songs into a playlist or album for no reason, but now I can't even start them at all.


Reply