Rising Star

Everyday Deezer stops working at 4pm

Forum|Forum|5 months ago
April 2, 2026
41 replies
320 views

Everyday at 4pm Deezer stops working. I get an error message. No matter what time I start playing Deezer. I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day. I am using the Windows application. After this only way I can listen is on a browser or my phone app.

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Alfredo.Deezer

Community Manager

Just to double check

@CharlyMX mentioned that his app stops after playing music 6hrs continuously…

Have you checked that it’s not the same case with you? @DarthZilla 👀

By the way, the web browser and the app have the High Fidelity audio option, so both should sound the same quality 👌

CharlyMX

:)

@DarthZilla Can you send us a screenshot when the app stops working at your 4pm, please?

Are you Europe based? Just to check the time frame ☝

I wished I lived in Europe… Unfortunately I live in the US.

I live in Mexico GMT-6 . And I don't want to live in Europe. Hahaha

I 💜 Deezer

DarthZillaAuthor

Rising Star

Just to double check

@CharlyMX mentioned that his app stops after playing music 6hrs continuously…

Have you checked that it’s not the same case with you? @DarthZilla 👀

By the way, the web browser and the app have the High Fidelity audio option, so both should sound the same quality 👌

No I have mentioned this several times. That does not seem to be a factor.

Alfredo.Deezer

Community Manager

Just to double check

@CharlyMX mentioned that his app stops after playing music 6hrs continuously…

Have you checked that it’s not the same case with you? @DarthZilla 👀

By the way, the web browser and the app have the High Fidelity audio option, so both should sound the same quality 👌

No I have mentioned this several times. That does not seem to be a factor.

OK, so if you could share with us the screenshot when the app stops today, it would be great 👌

Z

Zaznetkherson

Hitmaker

Just to double check

@CharlyMX mentioned that his app stops after playing music 6hrs continuously…

Have you checked that it’s not the same case with you? @DarthZilla 👀

By the way, the web browser and the app have the High Fidelity audio option, so both should sound the same quality 👌

@Alfredo.Deezer my app stop playing after 5-6 hours at windows to. At Mac with another acount in my family plan stops after 3-4 hours.

Z

Zaznetkherson

Hitmaker

@Alfredo.Deezer or if playing stay at pause for 1 to 2 hours, when i'm continue listening current track playing to end, but at new track app show track name but stop playing and show content error.

Z

Zaznetkherson

Hitmaker

All this started after global problem with desktop app, when no tracks playing at all. Problem with playing was sorted (mayby not fully), and came this new problem